Business Phone Systems

Businesses traditionally used to operate with an in-house PBX that served all of their phone and voice needs. Over the past decade, however, there has been a definite transition away from hardware-based PBXs (private branch exchanges) to software-based services and cloud-based or cloud-hosted systems. That trend has been accelerated of late. The pandemic caused many still on in-house PBXs to move to voice over IP (VoIP) as a way to keep employees connected, able to access their extensions, and retrieve their voicemails. The idea is to be able to access voice communications from a central web console no matter the location or device.  Today, most systems go beyond basic voice features to also offer video conferencing, team collaboration, and sometimes a lot more. These features are often structured with subscription-based pricing that is cheaper than an old on-premises PBX. VoIP has suffered from plenty of quality issues over its history, but the level o

SAN MATEO, Calif. , July 29, 2021 /PRNewswire/ -- The FCC (Federal Communications Commission) announced earlier this year that the deadline for the adaptation of STIR/SHAKEN for small voice service providers with 100,000 or fewer subscriber lines was moved to June 30, 2022 . The same compliances for the large service providers began at the end of June of this year. This Caller ID Authentication Standard was adopted to fight against spoofed robocalls.  The FCC set this STIR/SHAKEN framework requirement for service providers to reduce the spoofed robocalls currently prevalent in the U.S. With this additional framework of interconnected standards, the call recipient's phone company can verify whether the call originated from the number displayed on the caller ID. Brekeke has added STIR/SHAKEN support to Brekeke SIP Server to meet this compliance. Brekeke SIP Server can act as both STI-AS (STI-Authentication Server) and STI-VS (STI-Verification Server), which pro

MARKHAM, Ontario, Jan. 29, 2021 (GLOBE NEWSWIRE) -- Sangoma Technologies Corporation (" Sangoma ") (TSXV: STC), a trusted leader in delivering cloud-based Communications-as-a-Service (" CaaS ") solutions, today announced it has entered into a stock purchase agreement dated January 29, 2021 (the " Agreement ") to acquire StarBlue Inc. (dba Star2Star Communications, herein " Star2Star "). This acquisition represents a transformational milestone for Sangoma and positions it in the upper echelon of the industry's leading companies. Pursuant to the Agreement, Sangoma will acquire Star2Star (the " Acquisition ") for approximately US$437 million, consisting of US$105 million in cash and 110 million common shares of Sangoma. The transaction will be subject to approval by Sangoma shareholders at a special meeting of shareholders expected to be held in late March or early April 2021 (the "Special Meeting" ), with closing expecte

Philippe Put The landline phone may seem an anachronism to many, but if like me you work from home it can still be an essential business tool. Even if you're not a regular home worker, many people still like to have a phone that's separate to their mobile. In a family house or shared house, it can sometimes also be useful for different people to have their own number too. In the past, your choices were fairly stark—either multiple analogue phone lines, which is what I had when I first moved into my flat, or ISDN. While the latter was very popular in parts of Europe, it never really took off in the UK or US. BT's pricing was part of the problem, together with a lack of equipment. Nevertheless, for many years, I used a small German ISDN PBX at home. It made it simple to separate business and work calls, and thanks to the 10 number blocks BT issued as standard with ISDN2 lines, my lodger could have a number too. Pricing was the killer for ISDN in the home, unless you could

With so many modes of communication in play in the modern business environment, especially the recent growth in video conferencing, it's tempting to think phone lines are less relevant.  But a professional business phone system remains an important tool for most businesses today. Business phone systems have diversified. While traditional PBX and IP PBX services still have their function in offices, companies have increasingly moved to VoIP systems, which transfer voice signals across the internet in data packets. The best VoIP providers offer features difficult to implement in a traditional phone system at a low cost. In this article, we discuss seven reasons a business phone system is a must for a growing business. 1. Ease of use A business phone system simplifies your small business communications by consolidating many features into one place. Instead of trying to juggle several tools for call forwarding, call logs, conference calls, online meetings, and call screening