VoIP is a way of making a telephone call over the internet, rather than through a traditional landline setup. The benefits of this are many, including the removal of reliance on physical lines, meaning that its easy and cheaper to increase the number of phones for your expanding workforce?
VoIP providers offer the option of selling your company the hardware to host the online system locally using an IP-PBX, or alternatively can host the entire set up in the cloud. Each has its own advantages and cost implications, which will be covered below in the costs section.
What is a landline phone?
A landline phone is how the traditional phone system is described, provided by copper wires from a local or national telecommunications company to the premises. It's a tried and tested technology, but also an old one with very little advancement in recent years.
Given its dependence on hardware, it is also considerably more expensive than a VoIP setup. This is due to the requirement to install a private branch exchange (PBX) to serve an office environment where multiple phone lines are required, as well as upkeep and maintain the physical components of the system.
Winner – VoIP: The low cost of installing and running a VoIP system is what makes it so attractive to businesses.
One of the main deciding factors for most businesses when deciding between a VoIP or landline telephone system is cost. Here is where VoIP really takes the lead. It's considerably cheaper than a traditional landline set up, thanks to smaller set up fees, smaller maintenance costs, lower call charges…almost every facet of your traditional landline bill can be slashed considerably with a VoIP setup. Not only that, but as your business grows, it's easier and more cost effective to add more lines for new staff than it ever would be for a landline system.
There are a wide range of potential costs and charges associated with setting up any office phone system though. This is why getting a quote for your business is a vital first step. Costs to consider are:
Cost of IP-PBX central unit and network converters
Cost of installation
Cost of handsets, headsets and associated peripherals
Cost of maintenance
Cost of employee training
Cost of additional features and service options: international call support etc.
You'll need a PBX if you choose a traditional phone system, or to host your VoIP system on-site (with an IP-PBX). The cost of this and the related hardware can vary greatly, from as little as $80 up to several thousand for fully-fledged units with support for SIP trunking and advanced features.
Desk handsets- which you may choose for either a VoIP or traditional system, also vary greatly in price, from as little as $20 for basic models, to around $100 for mid-range business IP phones, to over $500 for more advanced units with video capabilities and other features. Quite often businesses will invest in one or two more advanced models for senior managers and the person who will be administering the phone system for things like conference calls, and buy cheaper standard models for the majority of desks.
Service providers will also often bundle preferred models of handsets with their solutions, in which case you may be able to save by purchasing or renting such equipment as part of an overall package. It's still a good idea to be aware of the regular price of the equipment you're looking at though, so you know if you're getting a good deal on a bundled solution.
All costs you may or may not incur when choosing a VoIP or traditional landline phone system will depend on your existing network infrastructure and phone equipment.
Total Cost of Ownership (TCO)
A typical metric used to compare the suitability of different phone systems for businesses with varying requirements is known as Total Cost of Ownership (TCO). These figures can be plotted on a graph for hosted and on-premises phone systems, illustrating the essential threshold above or below which it is more cost-effective to invest in one or the other, based on how much you are spending per year and how many years you anticipate using this system:
Purchasing tips – VoIP and landline phones
Think scalability: It's important to invest in a phone system that can grow with your business. Ensure that the system you choose can be easily upgraded to handle greater volumes of incoming and outgoing calls, without having to go through the process again of getting a whole new system.
Budget for unexpected maintenance:It can be difficult to account for all the possible costs and overheads associated with a new phone system installation, but you should keep a contingency fund available if possible for those unexpected fixes and bumps in the first few months of getting the system up and running.
Focus on the options you need:It's quite easy to be dazzled by the range and novelty value of some of the features available when first appraising your phone system options. Know which are the features that are essential or could add massive value to your business, and which are appealing but not absolutely essential. If a key feature on your wants list is not included as standard, see if the provider can add it, and there are features included that you know are of limited value to you, see if they can removed to reduce the overall cost. Modern VoIP phone solutions have never been so flexible and customizable, so take advantage of this.
Support and Training:Check with your prospective service providers whether training for your employees and phone system users is included, whether this is also applicable for new employees who join the business after the phone system is set up, and in what form the training comes – is it a video series or in-person live workshops, for example.
Reliability of VoIP vs landline
Winner – Landline: While VoIP reliability has improved considerably, a traditional landline rarely lets you down
Traditional landlines have proven to be dependable over the years, and can continue to operate in situations such as power outages. While they are not infallible, they are notoriously stable most of the time.
VoIP's key weakness is also its main strength – the internet. Every facet of VoIP is entirely dependent on being able to get online. If your internet goes down, so does VoIP. Ditto your power connection. This shouldn't be a cause for concern, but if you are looking at a VoIP network, it's essential that you have an excellent and dependable internet provider, as this will form the backbone of the service.
Tip:If you're interested in VoIP but worried your office internet connection might let you down, look for a provider who offers automatic rerouting to mobile devices as a backup in case of poor connection or power cuts. All leading providers, such as 8×8 and Vonage, now offer this service.
Features of VoIP vs landline
Winner – VoIP: VoIP offers a suite of options and flexibility that a landline just can't match.
If you're looking for a feature-rich service that can offer more than just standard phone calls, then VoIP is the clear winner. As it's a digital service, it's a lot more versatile and able to interface with a myriad of existing services, giving you more control over your communications at the touch of a button.
Employees don't need to be tied to their desks anymore, with a VoIP line accessible from any cell or VoIP phone, or even a computer. Useful for those with remote workers, but also a boon for employers who want their staff to work more flexibly.
Then there's other handy features, like automatic redirection, auto attendants, even speech to email. Not to mention video calling and straightforward conferencing capabilities without the need for dedicated equipment.
Put simply, a VoIP service is a 21st century solution to the humble landline that has served us for so long. Add to this the fact that VoIP is often a cheaper alternative to a traditional landline, and it's hard not to be swayed.
VoIP sound quality vs landline
Winner – Landline: The traditional landline offers unsurpassed audio quality – but VoIP is catching up.
Traditional landlines hold the ace when it comes to sound quality. While they may not offer the large suite of features available with VoIP, the technology has been honed over decades to ensure that voice calls are as clear as possible, rarely suffering from interference, dropped calls or poor quality.
Unlike landlines, the internet isn't a system that was designed solely with vocal communication in mind. Instead, it was intended to carry data, and as such, the road to getting voice calls to be a viable means of connecting hasn't always been smooth, as anyone who used VoIP in the early days will be able to attest to. The good news is that in recent years the technology has come on in leaps and bounds. The aim has always been that the caller shouldn't even be aware that the call is taking place over VoIP, and in a vast majority of cases this is true. While there may be the occasional blip here and there, VoIP sound quality has been highly polished, and if you opt for a reliable VoIP provider, it should be indistinguishable from an actual landline.
Just remember, the quality and speed of your internet connection will have a large impact on VoIP call quality, and it is therefore essential that you have faith in your provider's ability to deliver a robust and speedy connection.
Conclusion
VoIP is an excellent and inexpensive way to grow your business and ensure that you are responding to your customers needs effectively. The benefits over a traditional landline are many, as the thousands of companies that have already made the switch to VoIP will attest.
Get a quote for your business today to find a deal that suits you.
The Global VoIP Phone Market research report is an intensive aggregation of factual details based on the global VoIP Phone market structure. The report aims to ...
In doing so, the First Circuit both expanded the scope of TCPA liability while simultaneously making compliance virtually impossible for callers. Cellular services ...
The Cloud PBX market is growing, and VoIP markets are starting to become bigger than tradition telephone lines. The market for global cloud PBX is driven mainly by the growing coverage of cloud architecture, enabling low-cost and trustworthy telephony systems. The growing need for unified communication in the sector is also likely to be a major driver for the global cloud PBX market.
The market for cloud PBX is expected to reach an outstanding 20.83 billion by the end of the forecast period, 2017 to 2023, a recent report by Market Research Future( MRFR) reveals. The global cloud PBX market is expected to show a strong 13.2% CAGR over the forecast period, due to various sectors demanding enhanced customer relationships.
Transferring a load of managing voice calls and other telephony to the cloud, making it a VoIP, or Voice over Internet Protocol, network, using an Internet-based phone system has threefold benefits for end-users is basically the process of Cloud PBX.
First, the low cost of installing a cloud PBX system in existing enterprise infrastructure as well as its cost benefits of not needing to upgrade the telephone lines constantly. Moreover, there would be an ease in managing the telephone networks with the help of the cloud PBS, as it simplifies and reduces the complexity brought upon by traditional telephone networks.
Cloud PBX also has the capability to host multiple virtual networks without the need for separation or isolation methods. This further helps efficiency and saves more substantial money for the enterprise.
The increasing need to enhance CRM capabilities in certain sectors such as healthcare, government, and BFSI is likely to make the cloud PBX market plummet over the forecast period, the report reveals. Combining cloud telephony with CRM software increase the capability of the latter, and this makes interactions with the customer and the client a breeze. This could be one of the most likely major driver for the cloud PBX market over the forecast period.
Some of the leading players in the global cloud PBX market include Panasonic Corporation,NEC Corporation, MegaPath Inc., Mitel Networks Inc., BullsEye Telecom Inc., Allworx Corporations, D-Link System Inc., Cisco System Inc., Vonage America Inc., Barracuda Networks Inc. (Cudatel), Avaya Inc., RingCentral Inc., Nextiva Inc., and Skype (Microsoft).
In June 2019, Windstream, a provider of voice and data networks and management services, relaunched its virtual PBX for Hospitality. The program is linked with the respective hotels. Making installation and integration of a breeze.
The global Cloud PBX market branches on the basis of services, organization size end-user, and region. Global Cloud PBX market is segmented into managed services, professional services, network services, and IT and cloud services, this is on the basis of service. Over the forecast period, professional services are more likely to dominate the global cloud PBX market.
Based on organization size, the cloud PBX market is classified into small and medium enterprises and large enterprises. The large ones are most likely to dominate the global cloud PBX market over the given period. This is due to more need for cloud calling in a large enterprise. They are expected to exhibit a robust 23.65% CAGR over the forecast period from 2017 to 2023. This unprecedented increase will cause a rising to a valuation of USD 3,699.61 million by 2023.
By the end, the cloud PBX market is divided into BFSI, healthcare, retail, government, real estate, and others. And over the forecast period, the most likely dominant end-user of the cloud PBX services would be healthcare.
The presence of many large companies in the U.S and Canada is likely a major driver of the Cloud PBX in the region; this helps them when it comes to the number of people using its system. North America held a 40.8% share in the market in 2017 and is expected to display the fastest CAGR over the span of the forecast.
The one leading to emerging as a leading regional market for cloud PBX solutions in the Asia Pacific, led by China. The increase in demand for advanced telecommunication technology in economies that are emerging in the region is going to play a crucial role in the improvement of the cloud PBX market in the Asia Pacific over the forecast period.
Dublin, Aug. 22, 2019 (GLOBE NEWSWIRE) -- The "Over-the-top Market by Component, Device Type, Content Type, Revenue Model, User Type, End User: Global Opportunity Analysis and Industry Forecast, 2018-2025" report has been added to ResearchAndMarkets.com's offering.Key Findings By component, the solution segment dominated the market. However, the services segment is expected to exhibit significant growth in the global OTT industry during the forecast period.Based on device type, the smartphone segment accounted for the highest revenue of OTT industry in 2017 and is expected to witness significant growth in the upcoming years.Based on content type, the video segment generated the highest revenue in 2017 and is expected to witness significant growth in the upcoming years.Based on industry vertical, the media & entertainment industry generated the highest revenue of OTT market in 2017. However, IT & Telecom industry is expected to witness highest growth rate in the forecast period.Based on region, North America dominated the over-the-top industry in 2017. However, the Asia-Pacific is anticipated to exhibit substantial growth during the forecast period. Rise in OTT demand in the developing regions, increase of SVoD services in emerging markets, expansion in the variety of contents, surge in the demand of live streaming channels, emergence of new OTT markets, and new developments in OTT technology are the factors that majorly boost the growth of the market. However, lack of data network infrastructure and latency issues are expected to hamper the OTT market growth.Key Topics CoveredResearch and Markets also offers Custom Research services providing focused, comprehensive and tailored research.CONTACT: ResearchAndMarkets.com Laura Wood, Senior Press Manager press@researchandmarkets.com For E.S.T Office Hours Call 1-917-300-0470 For U.S./CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900
Optical communication or optical telecommunication is a process of sending information at a distance using light as a carrier. The optical communication system consists of a transmitter or a modulator, a channel and a receiver or a photo-detector. A transmitter encodes the analog information or signal into an optical signal; a channel carries the encoded signal from transmitter to destination, and a receiver reproduces the information from the encoded optical signal. The most commonly used channel for optical communication are optical fibers which carries the optical information to the destination. The light source requirement varies depending on the application such as long haul communication or local area network systems. Usually, Light Emitting Diodes (LED's) are used for low data rate and short distance applications due to their low power and bandwidth capabilities. On the other hand, Laser Diodes are preferred for high data rate and longer distance transmission applications due to their high power and high speed capabilities. A receiver or photo detector converts the light signal into an electrical signal using photoelectric effect. Most commonly used photo detectors are avalanche photo diode and PN photo diode which are made of germanium, silicon and InGaAs and its material composition varies as per the application's wavelength requirements. Some of the advantages of optical communication over copper wire based communication are long distance signal transmission, transmission security, low attenuation, high bandwidth, smaller diameter, and light weight structure.
Growing need for faster and reliable communication networks, increase in number of data centers and rising adoption of cloud-based services are some of the factors responsible for the growth of the global optical communication market.
Optical communication systems help to achieve extremely high bandwidth by transmitting data via light as optic signals. The introduction and growing adoption of new applications and technologies such as wearable devices, cloud computing, and Internet of Things (IoT) to address changing consumer demands is expected to boost the optical communication market. Furthermore, growing use of optical transceivers to upgrade existing telecommunication networks and launch of large mega data centers are likely to further push market revenues in the coming years. With the growing use of internet for smartphones and mainstream adoption of cloud computing technologies, the data center application segment is expected to witness significant market share over the forecast period. Although risks associated with optical network security because of fiber hacks is anticipated to be the restraining factor for market growth, growing broadband connectivity in developing countries and advancements in VoIP, LTE, and 5G network technologies presents huge market growth opportunities.
The global optical communication market is segmented on the basis of component, industry vertical, and region. On the basis of component, the market is segmented into optical fibers, optical transceivers, optical amplifiers, optical switches, optical splitters, optical circulators and others. The optical fibers segment is further subdivided into single-mode optical fiber and multimode optical fiber. On the basis of industry vertical, the market is subdivided into manufacturing, telecom, healthcare, government & utilities, aerospace & defense, oil & gas, mining, and others. Geographically, the optical communication market can be segmented into North America, Europe, Middle East & Africa, Asia Pacific, and South America.
North America and Europe are likely to hold significant market share owing to the presence of highly advanced telecommunications network in developed countries such as the U.S., U.K, France, and Germany,. Substantial growth of consumer electronics and proliferation of internet connectivity in Asia Pacific, especially in emerging economies including China, Japan, and India is anticipated to drive the regional optical communication market over the forecast period.
Some of the key players in the global optical communication market are Cisco Systems Inc., Huawei Technologies Co., Ciena Corporation, ADTRAN, Inc., ZTE Corporation, Broadcom, Finisar Corporation, FUJITSU OPTICAL COMPONENTS LIMITED, Infinera Corporation, and ADVA Optical Networking.
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In doing so, the First Circuit both expanded the scope of TCPA liability while simultaneously making compliance virtually impossible for callers. Cellular services ...
In doing so, the First Circuit both expanded the scope of TCPA liability while simultaneously making compliance virtually impossible for callers. Cellular services ...
In doing so, the First Circuit both expanded the scope of TCPA liability while simultaneously making compliance virtually impossible for callers. Cellular services ...
A landline phone is how the traditional phone system is described, provided by copper wires from a local or national telecommunications company to the premises. It's a tried and tested technology, but also an old one with very little advancement in recent years.
