- Cloud PBX Market Driven by Growing Demand for VoIP Networks Over Conventional Phone Lines | Cloud PBX Market Valuation USD 20.83 Million By Forecast 2023 at a 13.2% CAGR - GlobeNewswire
- How Your Small Business can Break into Expensive New Markets - Times Square Chronicles
- TDS Fiber Expansion Continues, Announces New Wisconsin Markets - Telecompetitor
- Going the 'last mile': Ntera and Bloomer Telephone cyber-connect rural outliers - Chippewa Herald
Posted: 22 Jul 2019 03:09 AM PDT
Pune, India, July 22, 2019 (GLOBE NEWSWIRE) -- The cloud PBX market is expected to reach a valuation of USD 20.83 billion by the end of the forecast period from 2017 to 2023, according to the latest research report from Market Research Future (MRFR). The global cloud PBX market is expected to exhibit a strong 13.2% CAGR over the forecast period due to the growing demand for enhanced customer relationships in various sectors.Cloud PBX is basically the process of transferring the load of managing voice calls and other telephony to the cloud, making it a VoIP, or Voice over Internet Protocol, network. Using an Internet-based phone system has threefold benefits for end users. The first of these is the low upfront cost of installing cloud PBX systems in existing enterprise infrastructure as well as the cost benefits of not needing to maintain and upgrade telephone lines. The second one comprises the ease of managing telephony networks with the help of cloud PBX, as it simplifies the available telephone networks and reduces the complexity. Last but not the least is the ability of cloud PBX to host multiple virtual networks without the need for separation or isolation methods, further aiding efficiency and cost savings.Get Free Sample Copy @ https://www.marketresearchfuture.com/sample_request/3153The growing need to enhance the CRM capabilities in sectors such as healthcare, government, and BFSI is likely to drive the cloud PBX market over the forecast period. Combining cloud telephony with CRM software increases the capability of the latter and makes customer interactions a breeze for the client. This is likely to be a major driver for the cloud PBX market over the forecast period.Competitive Analysis:Leading players in the global cloud PBX market include Panasonic Corporation, NEC Corporation, MegaPath Inc., Mitel Networks Inc., BullsEye Telecom Inc., Allworx Corporations, D-Link System Inc., Cisco System Inc., Vonage America Inc., Barracuda Networks Inc. (Cudatel), Avaya Inc., RingCentral Inc., Nextiva Inc., and Skype (Microsoft).In June 2019, Windstream, a leading provider of voice and data networks and management services, relaunched its Virtual PBX for Hospitality. The program links with the respective hotel's existing management solutions, making installation and integration a breeze.The same month, CBTS announced the launch of a new cloud calling solution from Cisco, named Cloud Calling by CBTS.Segmentation:The global Cloud PBX Market is segmented on the basis of service, organization size, end user, and region.On the basis of service, the global cloud PBX market is segmented into managed services, professional services, network services, and IT and cloud services. Professional services are likely to dominate the global cloud PBX market over the forecast period.On the basis of organization size, the cloud PBX market is classified into small and medium enterprises (SME) and large enterprises. Large enterprises are likely to dominate the global cloud PBX market over the forecast period due to the higher need for cloud calling in large enterprises. The large enterprises segment is expected to exhibit a robust 23.65% CAGR over the forecast period from 2017 to 2023, rising to a valuation of USD 3,699.61 million by 2023.By end use, the cloud PBX market is segmented into BFSI, healthcare, retail, government, real estate, and others. Healthcare is likely to be the dominant end user of cloud PBX services over the forecast period.Browse Report @ https://www.marketresearchfuture.com/reports/cloud-pbx-market-3153Regional Analysis:North America is likely to dominate the global cloud PBX market over the forecast period due to the widespread adoption of cloud technology and widespread installation of cloud infrastructure, giving developers free reign to utilize the potential of cloud technology in a number of diverse industrial and commercial applications. The presence of many large enterprises in the U.S. and Canada is also likely to be a major driver for the cloud PBX market in the region over the forecast period. North America held a 40.8% share in the global cloud PBX market in 2017 and is expected to exhibit the fastest CAGR over the forecast period.Asia Pacific is also likely to emerge as a leading regional market for cloud PBX solutions over the forecast period, led by China. The increasing demand for advanced telecommunication technology in emerging economies in the region is likely to play a key role in the development of the cloud PBX market in Asia Pacific over the forecast period.Related ReportsCloud Computing Market research report by cloud service type (SaaS, PaaS, IaaS), deployment model (private cloud, public cloud, hybrid cloud, community cloud), application (government, banking, healthcare) – Forecast till 2023.https://www.marketresearchfuture.com/reports/cloud-computing-market-1013Cloud Storage Market, By Component (Solution, Service) Deployment Model (Private, Public, Hybrid), Vertical (Retail, IT and Telecommunication, Healthcare, BFSI Forecast 2023.https://www.marketresearchfuture.com/reports/cloud-storage-market-2996About Market Research Future:At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.Contact Market Research Future +1 646 845 9312 Email: email@example.com
Posted: 22 Jul 2019 03:52 PM PDT
So, you launched your business and it's been doing well. So well, in fact, that you're ready to grow and enter new markets. Though expanding into new markets is an effective way to grow a business, it's a decision that requires a careful examination of your financial, human, and business resources in order to guarantee that you're entering the right market and that your business will be able to handle increased demand.
One of the most common barriers of entering a new market, nationally or internationally, is cost. For the purpose of this post, we'll be focusing on how you can lessen your business' economic burden when entering an expensive new market. One often overlooked, yet highly effective solution to this challenge is hiring a virtual office; not only is it affordable, but it also provides a plethora of benefits that can help businesses in new markets take off.
Top Benefits of Hiring a Virtual Office when Expanding into New Markets
1. They're Affordable
One of the greatest benefits of virtual offices is that they are affordable, making them an attractive solution for businesses that are ready to expand but might lack the necessary cash flow to lease an office, buy furniture, and equip the office with the necessary resources. Virtual office services avoid placing a big strain on your financial resources and they liberate a significant amount of cash that can be invested into other key areas of business expansion, like marketing and communication efforts and hiring local talent.
2. Renowned Business Address
Virtual offices are typically located in prestigious areas, like downtown or central business districts. Having a renowned business address can help with business credibility and professionalism, which can help foster a sense of trust and legitimacy with potential clients. Furthermore, having a well-known, local address listed on your website and social media profiles can help you with your marketing efforts, particularly with organic traffic as it can improve your ranking on local SEO searches.
3. Local Phone Number
You address plays a key role in local searches, but so does your phone number. If you have a local address listed but an international phone or a phone with the wrong area code, search algorithms will likely omit your from the search list or rank you in the lower positions. Having a local phone number also helps potential and existing clients be more comfortable with reaching out to you. If your number is from a different country or state, clients might instead opt to look for other companies that they could reach out to more easily and without having to incur extra costs.
Just like a local address, a local phone number can help you improve your local presence and create a sense of community with clients and customers.
4. VoIP Phone Number
Virtual offices also typically offer the service of VoIP phone systems. These are a great option for businesses interested in having a toll free number or businesses who want to customize and personalize incoming calls. Furthermore, if your business requires that you travel a lot, VoIP phone systems are great as they're cheaper than roaming and since they are internet-based, as long as you have access to the internet you'll have access to calls and messages.
Other benefits from VoIP systems include voice to text message, call forwarding, support conference and video conference calls, and work from a phone or computer.
5. Live Receptionist Services
Hiring a virtual office live receptionist service can go a long way in improving your customer service efforts. Live receptionists provide a comprehensive and personal service; they greet callers in a personalized manner with your business name and language, they scan calls, they can provide industry-specific support, and they can help clients fulfill orders or book an appointment.
Live receptionists are highly trained and they can help with business credibility, trustworthiness, and loyalty; they can help you establish a more robust; professional presence in a new market; and they can boost business leads and qualification.
6. Access to Meeting and Office Space
Virtual office services typically include access to meeting rooms and office space. This is a particularly attractive benefit for businesses entering a new market as it provides them with the right infrastructure to meet with clients, vendors, or partners.These spaces are equipped with cutting edge technology in order to support all business needs.
Access to meeting and office space is also beneficial if you are hiring local talent, as they can alternate between working from home or a cafe, and working from a professional office.
7. Mail Handling and Forwarding
Virtual offices provide businesses with a renowned address that they can use to send and receive mail. Furthermore, one of the greatest benefits offered by this service is that your business mail can be scanned so that you don't have to deal with spam mail or announcements. Depending on your business needs, you can choose to pick up your mail or provide instructions so that it can be forwarded to an address of your choosing.
A note on digital mail: more and more virtual office providers are starting to offer digital mail services. These can come in handy when expanding into international markets, as you can decide what needs to be done with your mail from your phone, tablet, or computer. Your virtual office provider will send you a picture from the envelope or package and you can choose to have them (open, forward, shred, or hold).
If you are ready to expand your business into new markets but don't want to place too much strain on your cash flow, consider hiring a virtual office. Virtual office services provide access to renowned business address, local phone numbers, meeting and office space, mail handling services, and live receptionist that can improve your customer experience.
A virtual office can help your small business break into expensive markets without breaking the bank and at the same time liberate cash flow to tackle other key issues of expansion.
Posted: 22 Jul 2019 05:16 AM PDT
TDS Telecom has added to the list of Wisconsin communities that will have access to its fiber-to-the-home network. Networks in the new markets – Wausau, Kronenwetter and Rothschild – will be in place within the next three years, the company says.
TDS says that the residential platform will deliver data at speeds as high as 1 Gbps. TDS TV and phone service also will be part of the offering. Business customers will have access to dedicated 1 Gbps fiber connections and the provider's hosted managed IP VoIP business phone service. This fiber expansion will ultimately connect nearly 25,000 homes and businesses, TDS reports.
"We couldn't be more excited to extend our fiber optic network further into Central Wisconsin," said Drew Petersen, senior vice president of Corporate Affairs at TDS. "The reliability and speed of a world-class internet connection will future-proof these communities, fostering additional growth and economic development for the region."
TDS serves 87 communities in Wisconsin. It is currently deploying similar broadband infrastructure announced in Stevens Point, Vesper, Auburndale, Junction City, Mosinee, Schofield, and Weston, Wis., and several Dane County communities, according to a press release.
TDS is in expansion mode, and not just in the Badger State. In early July, the company said it is teaming with the New NY Broadband Program to expand broadband capabilities in New York communities including Edwards, Hermon, Harpursville, Afton, Windsor and Deposit. In all 8,758 locations will gain access to speeds from 25 Mbps to 100 Mbps.
Last month, TDS subscribers in Mead, CO, gained access to residential Internet packages with speeds from 100 Mbps to 600 Mbps. The offering includes all-digital TV service.
In May, TDS said it plans to build a 1 Gbps FTTH network to serve 42,000 homes in the Coeur d'Alene area of Idaho. The network, which also will serve the communities of Post Falls, Hayden and Rothdrum, will add more than 700 fiber miles to the network.
Posted: 22 Jul 2019 08:00 AM PDT
Less than a hundred years ago, millions of Americans pumped water by hand and read and cooked under kerosene lamps. Broad rural electrification was cost prohibitive, but that began to end with the Rural Electrification Act of 1936. For many farm families, "the night the lights came on" became part of family lore.
Something similar is happening in western Wisconsin, as those with limited or even no internet access are being connected to the rest of the world through a 100% fiber optic network. This goes far beyond simply being able to stream Netflix's popular "Stranger Things" series. It can mean students can develop their internet research skills or that rural residents are now eligible for telecommuting positions.
Reaching the most rural of western Wisconsin's residents can be problematic. Those outliers are often called the "last mile," and that's where bandwidth gets squeezed. Think of a communications network as a tree. The outliers are the ends of the thinnest twigs and they're both numerous and expensive to reach. Their phone service can be simply a twisted pair of wires, a technology that's been in place for more than a century and was never built to carry the cyberload of data in "Stranger Things," or even the data that makes up your Facebook feed.
Luckily for rural Wisconsinites, two entities are doing something that echoes what FDR did with the Rural Electrification Act of 1936.
When you have a big, big challenge, providing high speed Internet to those at the ends of the dustiest roads, it's about more than simply crossing rivers. There's affordability.
Jill Petska, Citizens Connected, Marketing Specialist, said, "How do you minimize the cost per customer since the density in the rural markets are low, but the cost of equipment and construction remains the same? Also how do you maintain costs so that you can provide comparable service at a comparable price to the large populated areas?"
One way to squeeze maximum value out of a consumer's dollar is to partner, which is why Citizens Connected and Chippewa Valley Electric Cooperative (CVEC) joined assets to create Ntera.
Russ Falkenberg, CVEC, Director of IT & Member Services, said, "Ntera's mission is to provide homes and businesses with leading-edge internet, video, and voice services through a 100% fiber optic network. Ntera's goal is to bring fiber-fast broadband services to underserved areas throughout the Chippewa Valley."
Citizens Connected and CVEC
Citizens Connected and CVEC are longstanding entities in the Chippewa Valley region. Citizens Connected was incorporated and created on Dec. 22, 1952, when the New Auburn Telephone Company, Dovre Telephone Company, Chetek Farmers Telephone Company, and Canton Farmers Telephone Company combined. CVEC was established in 1936 to provide reliable and economically priced electricity to rural areas. It maintains approximately 1,300 miles of line and 9 substations with 22 full-time employees.
Citizens Connected's services are available in over 3,200 homes and businesses, while CVEC services about 7600 homes and businesses. Citizens Connected covers parts of Barron, Chippewa, and Rusk Counties and CVEC serves much of Chippewa County and also small parts of Rusk, Taylor, Barron, and Dunn Counties. Citizens Connected offers internet, video, and voice services as well as computer sales and services, monitoring services, and business IT services, while CVEC delivers electricity and Med-A-Lert.
In 2017, the two joined to form Ntera, an LLC, but Citizens Connected had an earlier, successful, solitary foray into laying fiber cable.
Petska said: "In 2004, with a new 70-home development project requiring us to build new facilities, Citizens Connected decided it was the perfect opportunity to begin future-proofing our network by burying Fiber-to-the-Home."
It wasn't just a local innovation. It was a nationwide novelty.
"In doing so, we became one of the first companies in the nation to field trial Calix's Fiber-to-the-Home equipment."
It turbocharged cyber-connectivity.
"In 2011, Citizens Connected completed major Fiber-to-the-Home construction making every home and business in our network eligible to received Fiber-Fast Internet over our 100% Fiber-Fast Network backbone."
The achievement didn't go unnoticed.
"In 2016, Citizens Connected received national recognition as a Gig Certified Provider and a Smart Rural Community Award recipient for bringing advanced Information Technology Solutions to rural America."
Ntera springboarded off of the Fiber-Fast Network. The difference is profound.
Petska said, "Some of the bigger entities Citizens Connected serves include sand plants, banks, schools, and healthcare telecommuters."
However, you don't always get from here to way over there without surmounting some obstacles.
Falkenberg said, "From a construction perspective, some of the lake and river crossings have been a challenge to say the least."
And Falkenberg is already looking into the future.
"How do we best serve the customers with the services that they will need today and into the future?"
But Falkenberg and CVEC are well-versed in challenges ... and serving remote areas.
"It is a formidable challenge to provide low cost, reliable electric power to its members who reside and work in sparsely populated farming areas and the heavily wooded lake sections."
However, meeting the challenge is a difference maker.
Karen Smith, vice president at Security Bank, said, "Because of Citizens Connected's broadband network, Security Bank's New Auburn location has thrived, becoming a No.1-rated bank and from a branch to the main office. Citizens is able to give us fast, reliable technology support, which is imperative in our ever-changing world. We have come to rely on their services which has been a key factor in helping us grow. With the fiber-fast internet, we are able to provide the latest and greatest service to our customers that they can get at any larger financial institution."
The fiber network affects the Valley, from entertainment to the internet of things.
Petska said, "The internet has become a necessity in everyday lives. With all of the advanced technology and 'Internet of Things,' it is estimated that by 2020 there will be over 50 billion devices connected. Incredibly fast download times are needed to play online games with real-time video content and 3D responsiveness, improve video conferencing with Skype, Facetime, or other services, stream Netflix, Hulu, Amazon Prime, online TV shows and movies seamlessly, have multiple users simultaneously using smartphones, TVs, computers, tablets, and gaming systems to their fullest potential, doing business reporting that is required over the internet, online business sales and marketing, and telecommuting to work."
The telecommuters, students, patients and homeowners
Telecommuting can mean high-paying jobs for area residents.
Petska said, "The number of telework customers in our service area has increased substantially over the last few years. One of our telecommuting customers has a cabin in our service area, but is a radiologist for a hospital in the metropolitan area. With our services and bandwidth, the hospital is able to send him X-rays and he is able to video conference with other doctors to discuss the results all the while enjoying the cabin life."
Internet speeds even affect farmers.
"One of the area farms have robotics to do the milking which relies on the internet."
And it affects farmer's daughters.
"These farmers are the parents of college students who also rely on the internet to get their paperwork to their professors when they are due. Their daughter does college from home online and often needs to go elsewhere to do her work because of the poor internet connection."
The Valley can lose its young people without sufficient internet speed.
"In rural America, when kids go away to college, they tend to not come back because there are not jobs in their areas of study. Our fiber network provides a solution to that problem as they can now have the best of both worlds by working from home."
Increasingly, good health is internet dependent.
"Our services have allowed customers with medical issues to connect with their health care providers. On a regular basis, one of our customers that has a cardiac device and is able to download information from his device and send it to his physician. From over 45 miles away, the physician is able to determine if he needs to be seen or if his medication needs to be adjusted."
It's not just heart patients.
"Several families require reliable internet access due to monitoring health issues. One family experiences frustrations when trying to download their son's insulin pump because the site often times out. Another person isn't able to stay overnight at his cabin because he has a CPAP machine that needs to be monitored through the Internet."
High speed Internet can even make or break a home sale.
"With the closest metropolitan area more than 100 miles away, our Fiber-Fast network and a dedicated connection is a selling point for homes in our area. Our fast internet speeds allow customers who are employed by companies throughout the country to work from the comfort of their own homes."
Thanks for reading.
Taylor of Lake Holcombe
In the fall of 2017, Ntera began construction in the Holcombe area as it was identified as one of the many areas to have no internet access or limited access at best. However, the projected service area didn't quite reach Linda Taylor, falling six-tenths of a mile short.
Taylor said, "I've seen boonier places, but we're in the boonies. There are no grocery stores nearby."
Taylor's prior service had been satellite, which was pricey and could sharply vary from month to month, depending upon usage.
"I was afraid to do a Google search, fearing it would take me over my limit."
So, Taylor called Falkenberg at CVEC, again and again.
"I kept calling them and making the case that other parts of the lake weren't happy with their service and would be likely customers too."
Then Taylor hopped aboard her bike and knocked on her neighbors' doors, assaying interest in fiber optic access.
"I took my surveys to Russ. He was on the board for Ntera and he pled my case in front of them."
Taylor and Falkenberg had convinced Ntera.
"The squeaky wheel got the grease!"
Taylor enjoyed meeting all the professionals who strung cable to her house.
"Everyone at Ntera, from Russ to the guys on the crews who came out here to the gals in the office, were all wonderful. They were friendly knowledgeable, and efficient."
And now Taylor can use the internet all she wants.
A powerful partnership
Falkenberg said, "Ntera is truly a success story of two businesses, Cooperatives, coming together to serve their Members. Citizens Connected and Chippewa Valley Electric Cooperative's joint venture, Ntera, has seen successes beyond the original business projections. The partnership works because of the combined talent, experience, and cooperation of the parent organizations. Cost for construction, services, and staffing are shared wherever possible. For example, Ntera uses CVEC's crews for locating fiber when a member calls Digger's Hotline, and uses Citizen's Connected's billing system for invoicing. CVEC's data center will house one of Ntera's fiber nodes, saving Ntera the cost to build and maintain a building."
Achieved through private funding, the word is out of the efficacy of this partnership.
Petska said, "Every day we are getting requests to bring services to homes and businesses that do not have a reliable, quality connection."
Bloomer Telephone Company
Ntera isn't the only Valley entity reaching out to last mile residences and businesses with fiber optics. Bloomer Telephone Company is also cyber-connecting the Valley to the world.
Bloomer Telephone Company is a locally owned, stockholder-held company incorporated in 1901 and headquarted in Bloomer. Residents of Bloomer pledged a modest amount for the time to invest in equipment and lines to start the company, in exchange for shares in the fledgling company.
Kent Klima, Vice President & General Manager, Bloomer Telephone Company, said, "Fast forward some 118 years later, the company continues to strive for technological excellence. Our Local Exchange Carrier (LEC) network is now complete with services being provided over Fiber Optics to the home."
Bloomer Telephone Company serves 2,390 access line customers with 1,950 broadband customers.
"In our expansion, we expect to provide service to 250-plus broadband customers, as soon as the fall of 2019."
However, Bloomer Telephone Company doesn't just provide upgraded cyber-service to homes.
"We have good working relationships with: Bloomer School District, AJ Manufacturing, Catalytic Combustion Corp., PMI, GVS Filtration, Charter Nex-Film, the City of Bloomer and many, many more of the businesses in Bloomer. While the businesses listed above represent the larger business customers we serve, we also take great pride in providing great products and services to large and small business customers, no matter the size or scale."
Broadband internet, video, and voice are the primary services, but Bloomer Telephone Company also offers managed WiFi service, VoIP phone systems and services, minor computer service and simple repairs, and more.
Providing broadband internet, video, and voice isn't a one and done deal.
"Technical challenges are and always have been the speed of business and innovation. Analysis proves that customer demand for broadband speed doubles, roughly every 18 months. 'Future-proofing' is a term used in the industry and remains a top priority," Klima said. "Unfortunately, future-proofing has a relatively steep price to remain competitive."
If the small rural providers don't do it, there's no big company backup.
"The rural telecommunications industry, like rural power, was established when large corporations chose not to provide services to rural and small communities, due to sparse populations and high cost to provide services. Rural telecommunications are reliant on financial subsidies meant to level the playing field."
Bloomer Telephone Company has tapped those subsidies.
"Bloomer Telephone Company and other small telcos like us are fortunate to have been selected for funding provided through the state of Wisconsin by way of the Public Service Commission to provide broadband services to unserved/underserved rural markets," Klima said. "This is how Bloomer Telephone Company was able to expand our market to serve families outside of our LEC, but inside the Bloomer School District in 2019 and 2020. Roughly 250-plus customers."
Similar to "Field of Dreams," "If you build, he will come," for the rural telcos, it's, "If you subsidize it, they will build it."
"History has proven that when provided with state and federal grants, rural telco's have stepped up to the plate, providing new, upgraded and enhanced services to customers in our own markets and outside our markets," Klima said. "Expansion of services is very costly. Support for funds at the state and federal level is integral to our long-term success."
The financial challenge is as complex as the technological challenges.
"These funds continue to erode, making it harder and harder to continue to provide regulated services."
However, Bloomer Telephone Company has been nimble and innovative enough to have adapted for 118 years.
"Our short and long-term goal at Bloomer Telephone Company is to provide products and services commensurate with our customers' demands and expectations. As a privately held, stockholder owned company, we have a long history of innovation and modest profits. I hope to see this longstanding tradition continue!"
A strong broadband connection can be a difference maker in the long-term viability of a rural community.
Klima said, "I recently read a statistic that a strong broadband connection can be the deciding factor on whether a family will settle in a certain town or area."
Without an influx of families, your tax base is reduced, diminishing non-cyber-infrastructure and homes that are cyber-connected sell for significantly more.
"Home values in areas that have a strong broadband connection are anywhere between 3 and 13% higher."
This is why companies like allow communities, businesses, and residences to cyber-compete, to make telecommuting possible, to cyber-bolster businesses, to connect doctors and their patients, and to give rural students a top-notch technological education.
"Companies similar to Bloomer Telephone Company and other independents and cooperatives are providing services to our customers that even most major cities cannot provide. This makes living in rural Wisconsin a viable solution for families looking for growth and viability outside of major metropolitan areas."
Chris Whitman is the Bloomer School District Technology and Network Administrator.
"Bloomer Telephone has been a great partner in ensuring we have cost effective, high speed connections between our buildings," Whitman said. "Having a high speed fiber service has enabled us to consolidate services and ensure our data is secured. They provide responsive local service whenever we have needs or questions. We work with them closely to plan data and telecommunication upgrade projects. We also work with them to provide a distance learning connection, enabling our students to take classes through a number of other institutions. Finally they support our analog phone systems as needed."
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