Latin America VoIP Market Expects 15% Growth By 2025 - Z6Mag

Latin America VoIP Market Expects 15% Growth By 2025 - Z6Mag

Latin America VoIP Market Expects 15% Growth By 2025 - Z6Mag

Posted: 01 Aug 2019 02:55 PM PDT

A hacker successfully penetrated sensitive information from Capital One Financial Corp., the fifth-biggest U.S. credit-card issuer. Personal information of over 106 million people has been compromised, making this one of the most massive data breaches of a bank.

Other data that was accessed by the hacker were credit scores, limits, balances and "fragments of transaction data from a total of 23 days during 2016, 2017 and 2018."

Additionally, the Virginia-headquartered bank said in a news release about 140,000 Social Security numbers of its credit card customers and around 80,000 linked bank account numbers were compromised.

However, the most considerable bulk of information accessed was credit card application data between 2005 and 2009, which included names, addresses, phone numbers, email addresses, dates of birth, and self-reported income. 

In total, Capital One said that "100 million individuals in the United States and approximately 6 million in Canada" were affected.

Fortunately, no credit card account numbers or log-in credentials were exposed, and over 99% of Social Security numbers were not affected, according to the bank.

The breach was discovered on July 19, but the hacking occurred on March 22 and 23. The company said it "immediately fixed the configuration vulnerability that this individual exploited and promptly began working with federal law enforcement."

Furthermore, Capital One also indicated that it is "unlikely that the information was used for fraud or disseminated by this individual," but as a safety measure, the company is still investigating.

"While I am grateful that the perpetrator has been caught, I am deeply sorry for what has happened," Richard D. Fairbank, Capital One chairman, and CEO said in a statement. "I sincerely apologize for the understandable worry this incident must be causing those affected, and I am committed to making it right."

The bank also set up a consumer website about the breach, which you can access here.

The latest proceedings highlight the fact that no institution is safe from the threat of cyberattacks, especially in the digital age, where knowledgable individuals can easily access sensitive private information.

In recent months, the number of cyberattacks involving the highjacking of people's information has been seen in places such as Baltimore's government and Florida. In both instances, hackers were able to leverage the need for government systems, which was held captive, to ask for financial return.

Similarly, Baltimore and Florida had easily accessible data centers that hackers were able to breach.

Both foretellings that more advanced preventive measures need to set in place to hinder hackers from easily accessing and waving personal information as a hostage.

In the recent case with the Capital One Bank's hacking, the FBI has identified Paige A. Thompson, 33, a former software engineer and was arrested on Monday for the theft. Court records show that the act occurred between March 12 and July 17.

The criminal complaint alleged that Thompson posted the stolen data online on information sharing site GitHub and made statements on social media "evidencing the fact that she has information on Capital One, and that she recognizes that she has acted illegally."

Paige, who lives in Seattle, had previously worked as a tech company software engineer for the cloud hosting company that Capital One was using, the Department of Justice said. She was able to gain access by exploiting a misconfigured web application firewall, according to a court filing.

Furthermore, the DOJ said that Thompson has made an initial appearance in the U.S. District Court in Seattle and is currently detained pending an Aug. 1 hearing. Computer fraud and abuse are punishable by up to five years in prison and a $250,000 fine.

Capital One said in the release that the incident is expected to cost between $100 to $150 million in 2019.

The company will also offer free credit monitoring and identity protection to everyone affected.

As a user, you can start protecting yourself from further damages by freezing your account. It prevents lenders from getting access to your credit report, which is mandatory for the credit card or loan application. It protects you in that the hacker who has stolen your personal information can't open an account in your name and get access to the funds. 

You can also check your credit card statement to make sure there are no fraudulent charges. Normally, this information arrives via mail at the end or start of the month, but these can now be accessed online. If there are discrepancies, you should let your bank know immediately.

How to block unwanted calls - The Arab American News

Posted: 05 Jul 2019 12:00 AM PDT

Scammers can use the Internet to make calls from all over the world. They don't care if you're on the National Do Not Call Registry. That's why your best defense against unwanted calls is call blocking.

Which type of call-blocking or call-labeling technology you use will depend on the phone — whether it's a mobile, traditional landline, or a home phone that makes calls over the internet (VoIP).

What Is Call Blocking?

When we talk about call blocking, we're talking about technologies or devices that can stop a lot of the unwanted calls you get — like scam calls and illegal robocalls — before they reach you. Mobile phones, landlines and home phones that use the Internet (VoIP) each have their own call-blocking options. Just know that call-blocking services could block some legitimate calls.

Some companies also offer call labeling. Call-labeling services show categories like "spam" or "scam likely" on your phone's display for incoming calls. Then you can decide whether to answer the call.

Block Calls on a Mobile Phone

Download a call-blocking app

One of the best ways to block unwanted calls on a mobile phone is to download a call-blocking app. A call-blocking app acts like a filter. The company behind the app uses call data or reports from users to predict which calls are illegal or likely scams. The app then intercepts those calls before they reach you. Some apps are free, but others you have to pay for.

To get a call-blocking app:

  • Go to the online app store for your phone's operating system (iOS, Android, etc.) and look at ratings for different apps.
  • Look online for expert reviews on call-blocking apps.
  • You also can find a list of call-blocking apps for mobile phones at, a website for the U.S. wireless communications industry. The site lists apps specific to AndroidBlackBerryiOS (Apple), or Windows devices.

Apps typically let you choose how to respond to calls flagged as scams. Calls might:

  • be stopped
  • ring silently
  • go straight to voicemail

Apps also can let you do things like:

  • block calls based on the geographic location or area code of the incoming call
  • let you create blacklists of numbers to block, or whitelists of numbers to let through
  • send a prewritten text message to the caller
  • file a complaint with the FTC (which you also can do at

Some apps access your contacts list, so know whether that's important to you. The app's privacy policy should explain how it gets and uses your information.

See what built-in features your phone has

Many cell phones come with menu options that let you block calls from specific numbers, though there might be a limit to how many numbers you can block. Mobile phones also typically have features like Do Not Disturb, where you can set hours during which calls will go straight to voicemail.

See what services your carrier offers

Check your phone carrier's website or call customer service to find out what call-blocking services it offers or recommends. Some services are free, but others might charge you a fee.

For links to company-specific information about blocking calls, go to the FCC's Call Blocking Resources.

Block Calls on a Home Phone That Uses the Internet (VoIP)

First find out if your phone uses the internet (VoIP)

It's possible you have VoIP service on your home phone and don't know it. VoIP stands for Voice over Internet Protocol and it simply means that your phone makes calls over the Internet, not over phone lines. If you're not sure what you have, check with your carrier. But if you get your phone service through a cable company, or use a phone/Internet/cable bundle, you probably have VoIP service. If you find out you don't have Internet-based phone service, skip down to the advice on blocking calls on a traditional landline.

Read expert reviews on Internet-based call-blocking services

Internet-based call-blocking services can block unwanted calls on phones that use the Internet. Your carrier might be able to recommend a specific service. But you also can search online for expert reviews. Some services are free and some charge you each month.

Some Internet-based services and mobile apps require all calls to be routed through their service, where they are instantly analyzed. You may have choices about how unwanted calls are handled. For example, unwanted calls might:

  • be stopped
  • ring silently
  • go straight to a separate voicemail
  • go to a spam folder

See what your carrier offers

Check your carrier's website or call customer service to find out what about options or if there's a service it recommends. Some carriers provide these services for free, but some charge a fee.

For links to company-specific information about blocking calls, go to the FCC's Call Blocking Resources.

Block Calls on a Traditional Landline

Install a call blocking-device

If your home phone is a traditional landline that doesn't use the internet (VoIP), you can buy and install a call-blocking device. Call-blocking devices are typically small boxes you attach to your phone.

Some devices use blacklist databases of known scam numbers but let you add numbers you want blocked. Other devices rely on you to create and update your own blacklist of numbers to block.

Some use blacklists to:

  • stop unwanted calls
  • divert calls to voicemail
  • show a blinking light when an unwanted call comes in
  • connect callers to a recording with options so a real caller can still get through

Some devices also use whitelists of approved numbers. That helps you limit which calls get through, or lets you to set up "do not disturb" hours during which calls go straight to voicemail. There are also devices that try to weed out robocalls by playing a prerecorded message prompting callers to press a number to continue the call.

See what services your carrier offers

Some services are free, but some charge a fee.

For links to company-specific information about blocking calls, go to the FCC's Call Blocking Resources.

What About the National Do Not Call Registry?

The National Do Not Call Registry is designed to stop sales calls from real companies that follow the law. The Registry is a list that tells telemarketers what numbers not to call. The FTC does not and cannot block calls. Scammers don't care if you're on the Registry.

Even though the Registry can't stop all of the unwanted calls you're getting, being on the Registry could make it easier for you to spot illegal calls. If a caller is ignoring the Registry, there's a good chance it's a scam. Even if it's not a scam, you don't want to do business with or give your information to someone calling you illegally.

What About Robocalls?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. Robocalls trying to sell you something are illegal unless you've given the company your written permission to call you that way. If someone is already breaking the law by robocalling you without permission, there's a good chance it's a scam. At the very least, it's a company you don't want to do business with.

Call blocking can help stop robocalls from scammers. But some robocalls might still get through. If you get an illegal robocall, hang up. Don't press a number, which could lead to more robocalls. Then report it to the FTC. Some robocalls are legal and don't require your permission, like purely informational messages, political calls, or calls from charities. But if they try to also sell you something on the call, it becomes an illegal robocall.

Learn more at

Calls from Fake Numbers — or "Spoofing"

Call blocking technology can sometimes stop calls from scammers who can make fake names or numbers show up on your caller ID. Scammers often use these "spoofed" names and numbers in government imposter scams to make you think it's Social Security or law enforcement calling. Then they try to convince you to wire money or pay them with gift cards. Learn more about common phone scams.

In something known as neighbor spoofing, scammers display a number with your area code. They often match the first six digits of your phone number, so you're more likely to answer the call. Often the faked name and number belong to a real person who has no idea their information is being misused.

Report Unwanted Calls

Report unwanted calls at Report the number that appears on your caller ID — even if you think it might be spoofed or faked — and any number you're told to call back. The FTC analyzes complaint data and trends to identify illegal callers based on calling patterns. We also use additional information you report, like any names or numbers you're told to call back, to track down scammers.

We take the phone numbers you report and release them to the public each business day. This helps phone carriers and other partners that are working on call-blocking solutions. Your reports also help law enforcement identify the people behind illegal calls.


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