Sunday, September 29, 2019

California's ISP Deregulation Law Allows Recording VoIP Calls without Consent - EFF

California's ISP Deregulation Law Allows Recording VoIP Calls without Consent - EFF


California's ISP Deregulation Law Allows Recording VoIP Calls without Consent - EFF

Posted: 21 Jun 2019 12:00 AM PDT

The Electronic Frontier Foundation has been opposing A.B. 1366, legislation by Assemblymember Lorena Gonzalez, which would renew a law that effectively shields a huge part of the telecommunications industry from state and local regulation. Comcast and AT&T law backed this law, Public Utilities Code Sec. 710, in 2012—and are backing its renewal now. Renewing this law would reaffirm that state and local governments cannot regulate VoIP—a term used to refer to  any technology that allows you to use the Internet for voice communication or receive telephone calls over the Internet—for another decade.

We oppose A.B. 1366, largely because of the damage the existing law has done to the state and local government's ability to promote competition and access for broadband access, but many other problems are present due to this law. Religious groups and human rights groups have also raised concerns with how deregulating VoIP will harm inmates in prison who need to stay in contact with their families. AT&T has asserted it is not subject to state oversight when building our Next Generation 911 emergency system, simply because it uses broadband. And it now appears that the law also makes it legal for Internet companies to record your calls without your permission, as long as they use VoIP. 

Take Action

Tell your lawmaker to oppose A.B. 1366

How Deregulating VoIP Carved Out a Loophole in California's Invasion of Privacy Act 

California's Invasion of Privacy Act (CIPA) in 1967 prohibited calls from being recorded without your consent. Specifically, Section 632.7 of the California Penal Code states that anyone who "intercepts or receives and intentionally records, or assists in the interception or reception and intentional recordation of, a communication" shall be fined or imprisoned. The law applies to communications that occur between any combination of two cellular telephones, cordless telephones, or landline telephones.

However, when the California legislature enacted P.U.C. § 710, it distinguished VoIP calls from other calls as a legal matter—despite serving the same function in the real world. In fact, because of the way telephone networks have evolved, the distinction between VoIP calls and traditional phone calls is essentially non-existent. Calls made on smartphones or landlines regularly travel through the traditional and Internet-connected call infrastructure. In some cases, it can be forwarded in multiple directions simultaneously—for example, a recipient with both a Mac and an iPhone will receive the call at both locations. This is possible because the phone and Internet services are interconnected at the network level.

We explained this to the FCC when it repealed net neutrality. The agency at that point claimed that mobile broadband did not have to be neutral by incorrectly concluding that the traditional phone system was a separate, isolated network. (The FCC had to make this argument because, legally, communications over the phone system have to be non-discriminatory.) Today, as anyone who uses a phone knows, this is a false distinction.

The problem is that, despite technical reality, the law the state passed for Comcast and AT&T is pretty explicit that VoIP must be treated differently. This distinction was recognized by a California Superior Court decision involving a class action lawsuit against Yelp for allegedly recording conversations without consent. The court found that California's Invasion of Privacy Act simply does not apply if you use VoIP to make the phone call. 

As the court stated in its opinion, "the Court finds that Yelp has met its initial burden of showing section 632.7 does not apply to VoIP calls." While Yelp won the initial round of its litigation on other grounds as well, the fundamental fact remains that a company can assert that just because it uses VoIP to call you—or anyone in California—it is not subject to a communication privacy law we've had in place for decades. That's unacceptable. Our privacy rights should be enhanced and protected as our use of technology grows. 

Our privacy rights should be enhanced and protected as our use of technology grows. 

Californians Have Received No Benefit from the 2012 Comcast and AT&T Law  

The ISP industry claims that the law, which mirrors the Trump Administration's Federal Communications Commission (FCC) efforts, promotes broadband deployment. But that has not happened. In the years that followed the passage of the original law, Google Fiber left the market, Verizon had already stopped building out its FiOS service, and AT&T announced in June that it will no longer aggressively deploy fiber to the home and is instead cutting jobs and investment. This leaves people with only their local governments and small ISPs as possible alternatives to their cable company in a vast majority of markets for high-speed access to the Internet.

In short, California residents have received absolutely no benefits from the existing law and what we've seen instead is monopolization of high-speed broadband access that has hurt rural and low-income people the most. We are also seeing the corrosive effects of this ISP-backed law spilling into arenas of public safety, privacy, and justice. It is time to end it.

A.B. 1366 is pending a critical vote in Sacramento before the Senate Utilities Committee on July 2nd. By voting it down and letting this law expire, state and local governments can proactively explore how to bring fiber connections to all Californians without fear of litigation that incumbent ISPs would bring under the status quo. It will also put an end to the collateral damage the law is causing to other very important issues.

If the largest ISPs refuse to deploy services that are ready for the 21st century, then it is the duty of local and state officials to ask how to change the status quo to ensure they can bring those services to their communities.

False beliefs about the VOIP - Thrive Global

Posted: 08 Jan 2019 12:00 AM PST

The  VoIP  (or Voice over IP) is a  tool that has spread much in the business sector . However, not everyone knows it in depth. Or, in any case, he believes he has information that has little or nothing to do with reality. That is why we want to clarify the doubts that may exist and correct the false myths that have been formed around this system.

Facilities for the company

Is not a telephone line enough? Indeed, its function is similar. But here we must observe the effect that both cause in the pocket. In the case of the voice over protocol system,  one can save up to 50% of the telephone bill .

A myth or a very common question that is made by those who think about this system is in the possibilities that it has in the face of the mails. And, at first, it may seem that neither improves nor transforms them. But this is also false, in fact, you can send voice messages to the mail in a much  simpler and faster way than usual.

Business communication is often delayed. It is necessary to go through receptionists, departments and others. It is thought that with this system, the thing really does not change. The difference is that each of the members has assigned an own number, which helps it to be  easily locatable, as long as that number is known.

The quality has been very questioned within this system. Again, it is a myth of those who have not tried it. Why is it caused?  It will depend on the signal you have from the Internet . And many companies, it is said, do not have a very good network. Therefore, they associate, and believe that the system will be just as bad as their general Internet use.

Finally, another of the most widespread is that it is not a safe or reliable alternative. Here we must qualify. It depends, obviously, on the connection quality. And, in turn, you can have an internal security network. This, obviously, does not make it infallible. In the same way that neither is a conversation on mobile or any other activity that takes place on the Internet. In fact, it does not stand out precisely because it is too attacked or easy to circumvent. In general terms: it is not an insecure technology.

It adapts to the needs of the company

A widespread myth says that, in reality, this does not work at all on a day-to-day basis, and that it does not improve the functioning or development of work teams. Something completely false. This system allows workers from anywhere in the world to be interconnected through an internal network . What facilitates communication between them. Not only this, but it also helps interconnectivity through networks with other brands, which may be associated with business activity.

Precisely this also knocks down another of the myths we have seen most: the one that can act only in a relatively small space. The truth is that it can be expanded easily and have a great reach.

In conclusion,  wholsale sip trunk is a great opportunity for any business. we have been working with this system for more than ten years and bringing it closer to different businesses that are interested in significantly improving their communication. After analyzing the false myths about this method, the validity it has is proven . As well as the advantages it can bring.

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