Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Posted: 10 Oct 2019 08:49 AM PDT

Editor's note: Looking for a cloud phone system and PBX for your business? If you're looking for information to help you choose the one that's right for you, use the questionnaire below to have our partner site, BuyerZone, provide you with information from a variety of vendors for free:

PBX (Private Branch Exchanges) are used by companies to route telephone calls within their own premises. Depending on the type of PBX used people in your organization can have their own extensions, place calls and even send SMS messages and faxes. 

Setting up your own PBX has traditionally been time consuming and costly. These days however, there are a number of companies offering phone systems in the cloud. 

In this guide, you'll discover some of the top cloud-based companies offering this service today. All of these providers will save you the trouble and expense of installing your own hardware, although some are compatible with existing PBX systems too. As their systems are based online, many of these providers also support video and VoIP calling as well as regular telephone calls.

  • Want your company or services to be added to this buyer's guide? Please email your request to with the URL of the buying guide in the subject line. 

Best cloud business phone systems - at a glance

  1. 8x8 Cloud
  2. RingCentral
  3. Ooma Office
  4. Vonage Business Cloud
  5. Avaya OneCloud

8x8 Cloud

(Image credit: 8x8 Cloud)

1. 8x8

Comprehensive cross platform cloud-calling for those who can afford it

Telecomunications: FCC, Net Neutrality, 911 Outage Reporting - The National Law Review

Posted: 07 Oct 2019 11:25 AM PDT

Gregory Kunkle joined Keller and Heckman in 2006. Mr. Kunkle practices in the area of telecommunications, with an emphasis on assisting corporate clients and trade associations with various legal and regulatory matters before the Federal Communications Commission.

Mr. Kunkle regularly counsels critical infrastructure companies, such as electric utilities, oil and gas companies, and railroads, public safety agencies, and commercial providers regarding FCC wireless licensing and compliance issues.  He assists clients in identifying and acquiring wireless spectrum through a variety of means, including spectrum leasing, purchase and sale of licenses, and the FCC's auction process. His spectrum acquisition practice spans all of the FCC's wireless frequency allocations, including the 220 MHz band, AMTS (217/219 MHz), VHF/UHF Part 22 Paging, the 1.4 GHz band, Part 90 800/900 MHz bands, MAS, the 2.5 GHz EBS/BRS band, and the 700 MHz band.

Mr. Kunkle counsels clients that become involved in the FCC's enforcement process including by responding to and vigorously defending against complaints and investigations and, where appropriate, negotiating settlements with the Commission. 

Verizon delivers enterprise-grade collaboration over its global VoIP service - VoIp.Review

Posted: 12 Sep 2019 12:00 AM PDT

American telecoms giant Verizon said that it has made enterprise-specific upgrades and has "supercharged" its cloud-calling Virtual Communications Express (VCE) platform. The company has boosted its VCE solution by providing delivery over its global VoIP network, and reinforced the service with hosted or premises-based SD-WAN connectivity. The platform, which now provides an opportunity to enhance employee collaboration and productivity, is currently available across Asia, Europe and the United States.

Alla Reznik, Executive Director of Customer Experience, Global Products and Services at Verizon, said, "By leveraging Verizon's global network strength and market leading VoIP portfolio, we have developed an enhanced collaboration solution that delivers powerful hosted UC&C features underpinned by superior network connectivity and performance. This enterprise-grade solution will take global business collaboration to the next level."

In its press release, the company said that by combining the VCE platform with Verizon's VoIP service, users will significantly reduce costs by sharing trunk capacity across all of their sites. Furthermore, VCE customers will now be able to make long-distance calls to any Verizon Wireless device or call other Verizon VoIP subscribers at no additional charge using the Wireless Connected VoIP and VoIP IP Enterprise routing features.

Additionally, Verizon's SD-WAN service enables VCE customers to improve user and customer performance as well as increase resiliency and security with capacity prioritization.

In addition to its own offerings, Verizon is also providing VCE via Cisco's Webex suite. According to the company, this solution combines the power of hosted unified communications and collaboration (UC&C) functionalities together with Verizon's VoIP connectivity, with the added flexibility of Cisco's Flex Plan licensing model. Verizon stated that it is the only carrier in the market that supports Cisco Webex Calling in Webex Teams on a private MPLS network.

Cisco Senior Vice President and General Manager for the Team Collaboration Group, Sri Srinivasan, said, "Cisco is excited to be partnering with Verizon and we're delighted to deliver the power of a Single Platform bringing together Webex Calling, Teams and Meetings as the best Enterprise Collaboration solution for our customers. Verizon's specific enhancements to VCE enables enterprises to heighten employee collaboration by providing a more productive, secure and cohesive environment."


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