Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Best cloud phone systems of 2019: set up a business PBX system in the cloud - TechRadar

Posted: 10 Oct 2019 08:49 AM PDT

Editor's note: Looking for a cloud phone system and PBX for your business? If you're looking for information to help you choose the one that's right for you, use the questionnaire below to have our partner site, BuyerZone, provide you with information from a variety of vendors for free:

PBX (Private Branch Exchanges) are used by companies to route telephone calls within their own premises. Depending on the type of PBX used people in your organization can have their own extensions, place calls and even send SMS messages and faxes. 

Setting up your own PBX has traditionally been time consuming and costly. These days however, there are a number of companies offering phone systems in the cloud. 

In this guide, you'll discover some of the top cloud-based companies offering this service today. All of these providers will save you the trouble and expense of installing your own hardware, although some are compatible with existing PBX systems too. As their systems are based online, many of these providers also support video and VoIP calling as well as regular telephone calls.

  • Want your company or services to be added to this buyer's guide? Please email your request to with the URL of the buying guide in the subject line. 

Best cloud business phone systems - at a glance

  1. 8x8 Cloud
  2. RingCentral
  3. Ooma Office
  4. Vonage Business Cloud
  5. Avaya OneCloud

8x8 Cloud

(Image credit: 8x8 Cloud)

1. 8x8

Comprehensive cross platform cloud-calling for those who can afford it

Commsworld is the first to connect to all major UK Internet Exchanges - VoIp.Review

Posted: 25 Sep 2019 12:00 AM PDT

Commsworld, a telecoms and network company based in Edinburgh, Scotland is now connected to all major Internet Exchanges (IX) in the UK, following an investment of over GBP 1 million. The company has set up a new core presence at the AQL's Salem Church data centre in Leeds and has joined the IXLeeds (Leeds Internet Exchange). As a result, Commsworld has become the only organization to connect to all of the country's Internet Exchanges and provide local businesses with speeds of up to 10 Gbps.

Charlie Boisseau, Chief Technology Officer at Commsworld, said: "Whenever we expand the network to new cities or regions, we always look for better ways to interconnect our network to existing infrastructure. When looking to build a presence in Leeds, we naturally set out to join IXLeeds. Most providers still only connect to a couple of exchanges, typically in London. Not many providers have a national network like we do. This brings with it many technical benefits and gives us the opportunity to make ourselves the best locally connected internet service provider in the UK."

Established in 1994, Commsworld manages the largest privately funded optical core network in the UK. The company's latest annual revenue has exceeded GBP 20 million, marking a 41 percent increase over the previous financial year along with a threefold growth in profits. This telecoms provider has more than 100 employees located at their corporate headquarters in Edinburgh and bases in London, Glasgow and Aberdeen.

Commsworld's own national optical core network means that it has tripled the size of its existing dark fibre estate, connecting to more than 20 of the UK's major cities. According to the company, its new network enables them to offer the best connection speeds available to more than 1 million businesses at competitive rates.

Additionally, Commsworld has recently secured two lots on the new GBP 5 billion UK government telecoms and network framework, Network Services 2 (NS2), meaning it can "benefit from a streamlined procurement process for the entirety of the UK public sector, associated bodies and agencies, the voluntary sector and charities."

Ricky Nicol, Chief Executive of Commsworld, said: "Providing better connectivity solutions to our customers across the UK is the basis of everything we do. So, to be able to add this final exchange to our network is a fantastic achievement – not to mention a unique, more local service than many of our rivals can offer. We're firm believers that every corner of the country should benefit from the best connectivity, not just those in London."


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