New Web-based Management Portal for Teletics W*intercom™ Wireless VoIP & PA System - PRNewswire

New Web-based Management Portal for Teletics W*intercom™ Wireless VoIP & PA System - PRNewswire

New Web-based Management Portal for Teletics W*intercom™ Wireless VoIP & PA System - PRNewswire

Posted: 26 Sep 2019 12:00 AM PDT

CALGARY, Alberta, Sept. 26, 2019 /PRNewswire/ -- Teletics, a market leading manufacturer of wireless systems for harsh environments has today announced the general availability of Harness™, a new web-based management portal for the W*intercom™ wireless VoIP & PA system.

Harness™ is used to remotely manage the Teletics W*intercom™ which is a wireless VoIP and public address system used in harsh environments where wired phones and wired PA systems cannot be used. W*intercom is in extensive use in the oil and gas industry on oil rigs that operate in remote locations.

The Harness™ w*intercom Management Portal simplifies deployment, monitoring and management of the distributed w*intercom network. It allows the management of all deployed W*intercoms from anywhere using the intuitive web interface, which works from any web browser on any device.

"Our resellers will love Harness because it allows them to do a better job but with less effort," says Eric Larson, Vice President of Teletics. "Harness™ lets Teletics resellers remotely manage multiple w*intercom sites from a single portal, from any location. Technicians can do so much remotely: they can remotely change configurations, update the firmware, re-start the device and more."

Resellers will appreciate that they can significantly reduce site visits by proactively monitoring the W*intercom™ system health. Create e-mail alerts so you know immediately when something has changed that might mean the system is not working or even if they device has been moved, which happens sometimes when a company moves offsite.

Teletics' products are used in some of the most environmentally demanding situations on earth. W*intercom™, ZipLine™, and Airborne™ are used throughout the world in harsh environments including oil and gas drilling operations, fuel sites, electrical and gas utilities, mines and chemical plants.

"Our resellers use the Teletics w*intercom combined with the inbound LTE or satellite signal to offer customers on site unlimited long distance, direct inbound dialing, call forwarding, conference calling, and a full featured PBX," says Mr. Larson. "They use the w*intercom to connect provide VoIP phone services on the site, connecting the rig to a trailer or any other location on site that needs a phone and they use it for the loud PA. Technicians have been using the Harness web portal to manage the w*intercoms in their networks and it's saved them a lot of time and work."

Harness™ allows proactive and remote system health monitoring which reduces field service calls.  Email alerts can be triggered to warn you of changes, for example, if one of your W*intercoms™ disappears from the network, indicating possibly that the device has lost power, or it has been moved offsite. Eliminate a field call by taking control: identify the issue and fix it remotely, before anyone notices the W*intercom™ was offline. Remotely update dial plans without going to the site.

Additionally, Harness™ allows the w*intercom to be remotely rebooted at any remote site and remotely update firmware. Harness™ is set up in a hierarchy so the Network Administrator can see all sites while Regional Managers can see only their region. Learn more about Harness™ on the Teletics website,

About Teletics

Teletics manufactures high reliability voice, paging, and data communications products designed to work in extremely demanding industrial sites, such as in a chemical plants, drilling rigs, electrical substations, or other industrial environments that require certification for presence of explosive gasses and high degree of resistance to exposure to chemical contaminants or corrosion. We design our products to be easy to use and deploy and to just simply work.

Media Contact:
Eric Larson

SOURCE Teletics, Inc.

Related Links

This Wi-Fi router is way better than it should be for just $18 - BGR

Posted: 10 Oct 2019 01:53 PM PDT

I spent over $300 on the mesh Wi-Fi system I use in my apartment. It's great and it supports lightning-fast data speeds, but it's also a total waste of money. My home internet only goes up to 200 Mbps and I definitely don't need all the coverage that a mesh system provides. Instead of getting this system, I should have picked up a TP-Link WR841N Wireless Wi-Fi Router. It has high-power antennas that provide more than enough coverage for most apartments, and it has data speeds up to 300 Mbps. All that for only $18!

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  • Wireless N speed up to 300Mbps ideal applications for video streaming, online gaming VoIP, web browsing and multi-tasking
  • Two 5dBi antennas greatly increase the wireless robustness and stability. Easy Setup Assistant provides quick & hassle free installation
  • System requirements is internet explorer 11, firefox 12.0, chrome 20.0, safari 4.0 or other, java enabled browser or cable or dsl modem. Signal rate for 11n up to 300 mbps dynamic, 11g up to 54 mbps dynamic and 11b up to 1 mbps dynamic
  • Features parental control function managing the internet access of children or employee's computer
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Florida Partners with Everbridge, Enhances Hurricane Dorian Communication - Government Technology

Posted: 10 Oct 2019 11:05 AM PDT

Preparing for a major disaster, Florida leveraged Everbridge's Resident Connection to expand the state's reach in critical communications during Hurricane Dorian.

On Aug. 24, 2019, a tropical wave in the Atlantic Ocean grew into Tropical Storm Dorian. Over the next few days, Dorian gained strength and became a hurricane on Aug. 28 as it passes over the U.S. Virgin Islands and Puerto Rico, while on a path to impact Florida. By Aug. 30, Dorian was a major category 4 hurricane and was only hundreds of miles away from Palm Beach County, Fla. On Sept. 1, Dorian hit the Abaco Islands in the Bahamas as a category 5 hurricane with sustained winds of 185mph with over 200mph wind gusts. At this time, Dorian began to slow down and batter the northern Bahamas while still on track to impact Florida.

Even before Dorian turned into a major hurricane, emergency management officials across Florida began preparing for any potential impact to their communities, should Dorian strike. One of those ways was an assessment of emergency communication outreach capabilities to residents. Earlier this year, the Florida Division of Emergency Management renewed its statewide AlertFlorida emergency notification system with Everbridge through 2024. The critical alerting platform, which includes automated weather warnings, is being leveraged by 64 of 67 counties and well over 280 cities in Florida. While Dorian was gaining strength, it was becoming apparent Florida would be impacted by this major storm. As state and local officials began preparing for the worst, one question was on their minds: How can we expand our communications capabilities to maximize outreach to citizens? The answer: Everbridge's Resident Connection.

Hurricane Dorian forecast on August 30,2019

With the forecast looking like Dorian may impact the Florida peninsula as a major hurricane, the state once again partnered with Everbridge to secure the Resident Connection service for all counties in the state. Everbridge Resident Connection adds residential and business landline, VoIP and wireless data to each public warning system and is updated monthly. The result is a tremendous increase in notification outreach. The state went from being able to send notifications to 10.4 million residents to over 29 million, and most Florida counties saw their contact count double, resulting in the ability to reach even more citizens in the event of evacuations or other life-threatening situations.

Above, the total contacts in the FDEM account before Resident Connection. Below, after adding Resident Connection.

However, what is the true value of adding this data and not just using FEMA's WEA (Wireless Emergency Alert) capability instead? Certainly, WEA is a valuable resource, and one that can send a push notification to cellphones, but who and how many actually receive it is unknown. Plus, many have disabled these alerts on their cellphones. Additionally, the message sender is limited to only 90 characters with WEA, and the reality of notifying far beyond the geographical area into neighboring jurisdictions is unavoidable. With Everbridge Resident Connection, your geo-targeted messages reach the exact area that you intended to notify, and you get confirmation of not only who you reached but when you reached them. Combining notifications through WEA while targeting your citizens with Resident Connection maximizes your total outreach to both residents and transient populations. So how did Everbridge Resident Connection actually help counties in Florida prepare for Hurricane Dorian?

In Duval County, emergency management officials issued an evacuation notification across the county. Before Resident Connection, the county would have reached 1,194,822 residents. With Resident Connection deployed, the county was able to reach 1,790,704 residents — an increase of 595,882 residents. In Brevard County, Resident Connection was leveraged to send an evacuation order to 99,260 residents within the evacuation zone; previously they would have only reached 40,451 residents. In the city of Deerfield Beach, a citywide notification was sent to residents to keep them informed of the city's measures in preparation of the storm. The notification was able to be sent to 155,024 residents with Resident Connection. Without it, the city would have only reached 47,397 residents. The ability to notify 107,627 previously unreachable residents ensures public safety officials are doing everything possible to keep their citizens safe during emergencies.

While Hurricane Dorian made a turn north and tracked further east, FDEM (Florida Division of Emergency Management) was able to mitigate any deficiencies in contacting Floridians and maximize the AlertFlorida network outreach by leveraging Everbridge's Resident Connection.

About the author

Brian Toolan is the Director of Government Strategy for Everbridge and previously served as the Sr. Technical Account Manager for Everbridge, deploying the AlertFlorida system throughout the state of Florida. Before joining Everbridge, Brian spent 25 years in public safety while working for the state of Connecticut.


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