- Sprint Offers American Sign Language Video Interpreting at Washington D.C. Store - Yahoo Finance
- Service assurance in a cloud-native world - RCR Wireless News
- Edgewater Wireless to Be Awarded Patent for Method and Apparatus to Track Gain Variation in Orthogonal Frequency Division Multiplexing (OFDM) Systems - Business Wire
Posted: 10 Oct 2019 11:02 AM PDT
New Pilot Program Aims to Expand Efforts for Deaf and Hard of Hearing Customers
OVERLAND PARK, Kan., Oct. 10, 2019 /PRNewswire/ -- Sprint (NYSE:S) today announced its first store now has the capabilities to provide American Sign Language (ASL) interpretation for its customers. The all-new video remote interpreter leverages the Sprint Video Remote Interpreting (VRI) app and is Sprint's next step in ensuring all Deaf and Hard of Hearing customers are provided with top quality service.
The ASL video remote interpreter is available in-store to assist customers with service transactions, including new phone activations, service upgrades and other wireless service questions. Customers are able to access the VRI through an app, and within 30 seconds are connected to a live ASL interpreter who will voice the customer's needs to the in-store representative.
"We are proud to offer a solution that is inclusive to our customers who are deaf or hard of hearing," said Mike Ellis, director, Sprint Accessibility. "By eliminating challenging situations that ASL users may experience – like having to pass notes back and forth to communicate – we are able to provide our ASL-using customers with a better overall in-store experience."
The video interpreter is part of a six-month pilot program and is currently only available at Metro Center Store, located at 615 12th St. NW in Washington D.C. This store is located near Gallaudet University – a federally chartered private university for the education of the deaf and hard of hearing – to accommodate the high population of ASL users in the area.
For more information on the program or to schedule an interview with a Sprint executive, please contact Sprint@GoDRIVEN360.com.
About Sprint Accessibility
Posted: 29 Sep 2019 12:00 AM PDT
EXFO, VMware on how service assurance evolves with 5G
The complexity of future 5G networks, simultaneously handling consumer, enterprise and machine-based data transmission, requires investments in network automation. But, as operators take a step-by-step to automating operational processes, the rewards are clear but the risks are myriad and speak to both technology-facing decisions as well as a shift in internal structure and culture.
EXFO VP, SASS Division, Abdelkrim Benamar said, "Automation is extremely powerful if you make the right decisions but if you start to make wrong decisions, automation only increases the damages. This is why I believe there will be a mix of open loop automation for some elements of the network coupled with some closed loop automation."
He continued: "To be able to have real meaningful building blocks for powerful automation, it's not enough to just have the right data from probes…It's also to have a deep knowledge of the underlying topology of the network so not only you can asses issues related to signaling on the control plane or issues related to usage of services on the user plane but be able to correlate those issues."
From the service assurance perspective, operators are currently focused on adding capacity to networks and then thinking about assuring the services that ride on increasing capacity levels. But, as we move to cloud-native 5G networks able to provide network slices likely tied to stringent SLAs, service assurance is imperative to creating new 5G revenue streams.
Benamar gave the example of automated troubleshooting and called it out as an automation use case that's working today but is one step in a multi-step process. "I think the zero-touch thing…that's an end goal. All of this ca start to be automated so we help…engineers flag issues and identify the most impactful and take action and then implement that next best action as an intermediate step toward fully self-healing networks."
So, given the complexity and opex management improvements network automation enables, at what point do operators become comfortable enough with closed loop systems that they take their hands off the wheel so to speak?
"That's the $1 billion question," Benamar said. "I think it depends on the culture of the service provider. Some are a bit more conservative, they're not early adopters, they go step by step. They will take on non-vital parts of the network and automate things. It really depends on the culture of the service provider."
"For a couple of years we've been discussing how the world of assurance is changing," Gabriele Di Piazza, vice president of products and solutions, Telco NFV, said. "With 5G, you're starting to introduce…the concept of slices. You actually start to charge for and create specific services. Now you're moving to a much more dynamic approach to assurance."
He continued: "A slice is something that's created in a specific moment and includes a certain pool of resources then it decommissions. Assurance needs to follow the same pattern. You need to set up something real-time and start predicting something at every moment."
Enter Uhana, a firm that specializes in using artificial intelligence tools deployed in an operator's cloud to provide subscriber-level performance data. VMware announced its intent to acquire the company in July and Di Piazza said everyone has moved onto VMware's campus and product discussions around integration of Uhana's tech into VMware's telco portfolio are progressing in earnest.
Posted: 10 Oct 2019 06:51 AM PDT
OTTAWA, Ontario--(BUSINESS WIRE)--Edgewater Wireless Systems Inc. (YFI; TSX.V) (OTCQB: KPIFF) the industry leader in Wi-Fi Spectrum Slicing technology for residential and commercial markets, will be granted a patent by the United States Patent and Trademark Office (USPTO) for its Method And Apparatus To Track Gain Variation In Orthogonal Frequency Division Multiplexing (OFDM) Systems. Advances in Edgewater's techniques enable Wi-Fi Network Slicing and wireless systems to deliver more effective, error-free reception and more efficient, data-rich transmission of signals.
Edgewater Wireless holds the key to the next generation of Wi-Fi – Spectrum Slicing. With Edgewater Wireless' patented radio architecture, Wi-Fi infrastructure becomes ready for the global proliferation of Wi-Fi devices both, modern and legacy. With over 3-billion Wi-Fi enabled devices added over the last 12-months1, and ever more Wi-Fi enabled entertainment and IoT devices emerging, high-density Wi-Fi is everywhere and is slated to dominate the $12.9 billion Consumer (home) market2. IoT devices, set-top boxes, gaming consoles, security cameras and more are now all contending for Wi-Fi airtime. Edgewater's patented approach to Wi-Fi is making airtime more highly available for all of these devices.
Edgewater's patented approach and expertise will enable silicon manufacturers to implement Wi-Fi Spectrum Slicing on their platforms, dramatically reducing time to market for the next phase of residential Wi-Fi innovation -- high-density capacity management.
"We're pleased the USPTO continually recognizes innovation and this latest award fortifies our leading position in the next generation of Wi-Fi – Wi-Fi Spectrum Slicing," said Andrew Skafel, President and CEO of Edgewater Wireless Systems Inc. "As we begin to engage licensing opportunities, our expanding portfolio, combined with our team's expertise, is continuing our focus on generating shareholder value."
About Edgewater Wireless
We make Wi-Fi. Better.
Edgewater Wireless (www.edgewaterwireless.com) is the industry leader in innovative Wi-Fi Spectrum Slicing technology for residential and commercial markets. We deliver advanced silicon solutions, Access Points, and IP licensing designed to meet the high-density and high quality-of-service needs of service providers and their customers. With 24+ patents, Edgewater's Multi-Channel, Single Radio (MCSR) technology revolutionizes Wi-Fi, delivering next-generation Wi-Fi today.
This news release contains forward-looking statements and forward-looking information within the meaning of applicable securities laws. The use of any of the words "expect", "anticipate", "continue", "estimate", "objective", "ongoing", "may", "will", "project", "should", "believe", "plans", "intends" and similar expressions are intended to identify forward-looking information or statements. Although Edgewater Wireless believes that the expectations and assumptions on which such forward-looking statements and information are based are reasonable, undue reliance should not be placed on the forward looking statements and information because Edgewater Wireless can give no assurance that they will prove to be correct. By its nature, such forward-looking information is subject to various risks and uncertainties, which could cause Edgewater Wireless' actual results and experience to differ materially from the anticipated results or expectations expressed. These risks and uncertainties, include, but are not limited to access to capital markets, market forces, competition from new and existing companies and regulatory conditions. Readers are cautioned not to place undue reliance on this forward-looking information, which is given as of the date it is expressed in this news release or otherwise, and to not use future-oriented information or financial outlooks for anything other than their intended purpose. Edgewater Wireless undertakes no obligation to update publicly or revise any forward looking information, whether as a result of new information, future events or otherwise, except as required by law.
NEITHER THE TSX VENTURE EXCHANGE NOR ITS REGULATION SERVICES PROVIDER (AS THAT TERM IS DEFINED IN THE POLICIES OF THE TSX VENTURE EXCHANGE) ACCEPTS RESPONSIBILITY FOR THE ADEQUACY OR ACCURACY OF THIS RELEASE.
1 Wireless Broadband Alliance Infographic (https://www.wballiance.com/wp-content/uploads/2018/09/Infographic-Wide-Version.pdf)
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