New FCC Actions Could Complicate Business VoIP Operations -

New FCC Actions Could Complicate Business VoIP Operations - PCMag.comNew FCC Actions Could Complicate Business VoIP Operations - PCMag.comPosted: 10 Jul 2019 12:00 AM PDTIf you're operating a multi-line telephone system, whether it's an on-premises PBX system or a cloud-hosted Voice-over-IP (VoIP) system, the US federal government is going to soon require you to make some changes. In addition, there may be features of your VoIP system that you won't be able to use in the same way you've been able to use them in the past. These changes, which occurred in a flurry of Federal Communications Commission (FCC) activity this month, will affect everything from how you call 911 to how your Caller ID works.The 911 access rules have already been enacted, and the changes announced by the FCC implement that legislation. They apply to multi-line phone systems, including business VoIP specifically. The required changes include the ability for phone users to call 911 without having to…

Voice-activated calling via Google Nest now available with Telstra - ZDNet

Voice-activated calling via Google Nest now available with Telstra - ZDNet

Voice-activated calling via Google Nest now available with Telstra - ZDNet

Posted: 17 Sep 2019 12:00 AM PDT

Telstra has partnered with Google to enable mobile customers to make voice-activated calls on Google Nest devices -- formerly known as Google Home -- with Telstra.

As the first mobile carrier in the world to offer outbound calling on Google Nest devices, Telstra said mobile customers can synchronise mobile device contacts by linking their Telstra number to their Google account to make outbound calls from their Google Nest device – Mini, Home, Home Max, or Hub -- for the next 12 months.

For customers to use their voice to make calls, they can ask Google Assistant to call a contact name, a number, a business, or emergency services, simply by saying, for instance, "Hey Google, call mum". Customers can also use the service to end a call or choose options in their voicemail bank.

Must read: Google Nest Hub Max: The value of assistants are starting to make sense

"The ability to make calls through Google Nest devices means people can stay connected in a number of scenarios, whether they just have their hands full with the kids and pets, their phone is out of reach, or the elderly and disabled where greater accessibility to technology is a requirement," Telstra connected devices and accessories principal Steve Dance said.

While it's free to set up and calls made using Google Nest devices come at no additional cost to customers' existing mobile plan, voice-activated calling with Telstra requires a compatible Telstra Mobile service and device with credit; a powered Google Nest device connected to an active Wi-Fi network; and a Google account and Google Home Android or iOS app.

Eligible Telstra mobile customers can link up to six mobile services to their Google Nest devices, the company said, and can set up Google Voice Match, a Google service that is used to identify individual voices, to personalise their contact list.

Telstra said the service will eventually be extended to Nest Hub Max. 

The Google Nest Hub Max currently has the ability to allow video calling and messaging via Duo. A Duo account is required to access this feature, however.  

Related Coverage

A Google exec admits the ugly truth about the smart home

Google has suddenly decided that the smart home needs rebranding. Its solution is such a painful delight.

Google Nest Hub Max: The value of assistants are starting to make sense

With the latest from the Google Nest Home family now available, here are some initial thoughts.

Google Nest Hub Max could be a better fit for work than home (TechRepublic)

Features that could be creepy or simply overkill for home users could make sense for small businesses.

Google Home: A cheat sheet (TechRepublic)

If you are trying to decide which smart home hub to buy, read our comprehensive guide about Google Home to learn about one of the biggest names in this market.


Popular posts from this blog

A Look at Virgin Media UK's Future HUB 4 Gigabit Connect Box Router -

Global VoIP Market Insights & Deep Analysis 2019-2024: NTT, Comcast, Orange, KT, Charter, Microsoft , Cablevision, Verizon, AT & T, Vonage, Cox - Business Insights News

Verizon Disney Plus deal: how to get it free via Fios, Wireless, or 5G - Polygon