Working from home, keeping connected: 17 video conferencing and collaboration tools to consider -

Working from home, keeping connected: 17 video conferencing and collaboration tools to consider - from home, keeping connected: 17 video conferencing and collaboration tools to consider - 23 Mar 2020 12:00 AM PDTThe coronavirus outbreak is spreading chaos and anxiety around the world, causing businesses and individuals to reassess in a fundamental way how they are going to keep going over the coming weeks and months. One tiny sliver of comfort is that our internet-enabled connectedness has opened up new ways of doing things, allowing parts of the workforce to operate remotely, thus helping to slow the spread of the virus as well as enabling activity to continue in a way that would not have been possible even five years ago.For those employees able to work from home, audio and video conferencing can help reduce the sense of isolation that many are feeling, providing an all-important psychological boost as well as helping them plan a…

What Is PBX? Is It Right for Your Business? - Business News Daily

What Is PBX? Is It Right for Your Business? - Business News Daily

What Is PBX? Is It Right for Your Business? - Business News Daily

Posted: 02 Oct 2019 12:00 AM PDT

image for scyther5 / Getty Images
scyther5 / Getty Images
  • Private branch exchange (PBX) systems are business-grade, private telephone networks.
  • There are three types of PBX systems: analog, digital and hosted, all of which provide different features and benefits.
  • Hosted (or cloud) PBX has become the most popular type in recent years and offers nearly unlimited flexibility.

Researching phone systems for your business can be a daunting task. There are many different systems to choose from and an alphabet soup of abbreviations to learn. To determine which system type can serve you best, you must consider your employees' business phone needs and where you can cut costs.

A PBX, or private branch exchange, is a business-grade private telephone network that enables communication both within and outside your organization. PBX uses various communication channels, such as Voice over Internet Protocol (VoIP) and Integrated Services Digital Network (ISDN). A business phone system is differentiated from residential or cell phone services by its service offerings, with features such as call conferencing, extension dialing, business-hour settings for routing off-hours calls, customer waiting queues and hold music.

A PBX system is monitored through the use of a PBX switchboard, which processes the connections between telephones to facilitate a call. It also provides key information for accounting purposes and controls most of the features in business phone systems.

Because most PBX systems are now automated, they're sometimes known as private automatic branch exchange (PABX) to differentiate them from original PBX systems, which required a live operator to make connections. Because that practice has fallen out of use, though, the term "PBX" typically implies that the system is automatic.

Traditional analog PBX systems, those with the need for live operators, are seldom used nowadays.  They connect to the public switched telephone network (PSTN) over plain old telephone service (POTS), which physically connects voice and fax calls via copper wiring. If you have an analog PBX system and wish to connect it to digital channels such as VoIP, you will need to use an adapter. Analog PBX systems are not expandable or upgradeable.

The most widely used type of business phone system is a digital or IP PBX system, which sends voice and video communications via the internet. You can choose a traditional IP PBX or a premise-based IP PBX, which is a VoIP-based phone system that is housed physically in the office and connects phones over your office's local area network (LAN), often using the same web network as your office computers.

To connect an on-premise PBX system to the PSTN, you will need either a Primary Rate Interface (PRI) or Session Initiation Protocol (SIP) trunking service. A SIP trunking service provides additional benefits such as disaster recovery, call accounting and advanced call routing. [Read related article: What Is SIP Trunking? Do You Need It for Your Business?]

Keep in mind that an on-premise PBX requires a large capital expenditure on hardware and other equipment as well as continuous maintenance and updating costs. You can expect to spend around $6,500 upfront on the hardware, phone, setup and licensing fees plus monthly service costs.  

IP PBX systems can be a more budget-friendly option by cutting out the equipment costs. They provide high-definition audio, call queuing and business-hour rules, and they can integrate with other applications like a CRM.

Editor's note: Looking for the right business phone system for your company? Fill out the below questionnaire to have our vendor partners contact you about your needs.

buyerzone widget

A cloud PBX system, also known as hosted or virtual PBX, is an IP-based telephony system provided by and accessed completely through the internet. A hosted system provides all PBX features, applications and services, and it maintains software in the cloud rather than on a server like digital systems.

With cloud PBX, your phone system, applications, features and phone service are all billed together, with automatic maintenance and software updates. Cloud PBX systems are significantly more flexible than traditional phone systems, offering advanced disaster recovery – i.e., more flexibility and resilience than a traditional phone system in the event of a disaster, like network failure or a hurricane – and geographic flexibility that allows employees to make calls from anywhere, anytime. This allows easy remote work for anyone in your company.

Cloud-hosted PBX systems also tend to be more budget-friendly than on-premise PBX systems because, like digital PBX systems, they do not require equipment or ongoing updates and maintenance. You can expect to spend around $2,000 in a one-time phone cost for a cloud PBX system.

Cloud PBX systems are easily scalable and generally support an unlimited number of users. Adding users is instantaneous. Setup and maintenance are typically fast and require no downtime.

Hosted PBX systems require some equipment to get up and running if you do not already own the necessary components. For example, you will need to purchase IP phones, which generally require an Ethernet port and a large router.

Because hosted PBX systems are web-based, you must have a strong internet connection for communication to run smoothly. If your internet service provider is unreliable, you will likely have a frustrating experience. Make sure your ISP is strong and reliable and can support your communication needs before committing to a PBX.

You should also take measures to ensure your PBX system is secure. Because it's hosted on the internet, your PBX system could be more susceptible to security breaches than a server-based system. Take the time to speak with hosted PBX providers about their security measures and how they protect your system. You should make sure they have both physical and network security, SIP endpoint security, toll fraud monitoring and detection, and a dedicated monitoring system that alerts you to any suspicious activity.

Hosted PBX systems are the newest entrant in the telephony market and boast several appealing features for small businesses. However, a cloud PBX may not be right for you. Here are some questions you should ask yourself before committing to hosted PBX:

  • What equipment do I already have (e.g., phones, servers, Ethernet ports or cords)?
  • What equipment will I need to purchase?
  • How much do I currently pay for my telephone services?
  • Can I save money by switching to hosted PBX? How much?
  • How strong is my ISP? Can it support a hosted PBX system?
  • What features do I need? What features do I not need?

Here are some questions to ask the provider:

  • What kind of support do you offer (e.g., 24/7, web chat or phone, setup support)?
  • Can I keep my current phone number?
  • What are the startup costs?
  • Are there any additional monthly costs?
  • If I have legacy telephone equipment, can that be integrated? How?

VoIP Services Market analyzes the impact followed by restraints and opportunities and projected developments (2019-2026) - Chronicle Voice

Posted: 11 Oct 2019 01:58 AM PDT

The latest market intelligence study on VoIP Services market relies on statistics derived from the application of both primary and secondary research to present insights pertaining to the operational model, opportunities and competitive landscape of VoIP Services market for the forecast period, 2019 – 2026.

Importantly, the research taps critical data about the niche segments, market share, size, and growth rate to offer business owners, field marketing executives and stakeholders a competitive edge over others operating in the same industry. Deep dive into customer – focussed aspects including spending power, shifting customer preferences and consumption volume further narrates a lot about the business processes in vogue and product utilization for the forecast period, 2019 – 2026.

If you are a VoIP Services vendor than this article will help you understand the Sales Volume with Impacting Trends. Click To get FREE SAMPLE PDF (Including Full TOC, Table & Figures) @

Most exhaustive List of Top key vendors in VoIP Services Market are:

TATA Communications
Viber Media
Kosmaz Technologies (VoIP)
Microsoft Skype
Kakao Japan

Scope of the Report

In addition, the research on the VoIP Services market concentrates on extracting valuable data on swelling investment pockets, significant growth opportunities and major market vendors to help understand business owners what their competitors are doing best to stay ahead in the competition. The research also segments the VoIP Services market on the basis of the end-user, product type, application and demography for the forecast period 2018 – 2025.  Detailed analysis of critical aspects such as the impacting factor and competitive landscape are showcased with the help of vital resources like charts, tables, and infographics.

In market segmentation by types of VoIP Services, the report covers-


In market segmentation by applications of the VoIP Services, the report covers the following uses-     


!!! Limited Time DISCOUNT Available !!! Get Your Copy at Discounted [email protected]

For more clarity on the real potential of the VoIP Services market for the forecast period of 2019 – 2026 the study provides vital intelligence on the major opportunities, threats and challenges posed by the industry. Besides, a strong emphasis is laid on the weaknesses and strengths of some of the prominent players operating in the same market. Quantitative assessment of the recent momentum brought about by events such as collaborations, acquisition and mergers, product launches and technology innovation empower product owners, marketing professionals and business analysts make a profitable decision, reduce cost and increase their customer base.

Geographically, this report studies the key regions, focuses on product sales, value, market share and growth opportunity in these regions, covering:

United States




Southeast Asia


Our reports will help you solve the following issues: –

Insecurity about the future:

Our research and insights help our clients to anticipate upcoming revenue compartments and growth ranges. This help our client to invest or divest their assets.

Understanding market opinions:

It is extremely vital to have an impartial understanding of market opinions for a strategy. Our insights help to have a keen view on a market sentiment. We keep this reconnaissance by engaging with Key Opinion Leaders of a value chain of each industry we track.

Understanding the most reliable investment centers:

Our research ranks investments centers of market by considering their future demands, returns and profit margins. Our clients can focus on most prominent investment centers by procuring our market research.

Evaluating potential business partners:

Our research and insights help our clients in identifying compatible business partners.

For further information on this analysis, please visit @

The research provides answers to the following key questions:

  1. What is the estimated growth rate of the market for the forecast period 2019 – 2026? What will be the market size during the estimated period?
  2. What are the key driving forces responsible for shaping the fate of VoIP Services market during the forecast period?
  3. Who are the major market vendors and what are the winning strategies that have helped them occupy a strong foothold in the VoIP Services market?
  4. What are the prominent market trends influencing the development of the VoIP Services market across different regions?
  5. What are the major threats and challenges likely to act as a barrier in the growth of the VoIP Services market?
  6. What are the major opportunities the market leaders can rely on to gain success and profitability?

Why Choose Market Expertz?

  1. Regional demand estimation and forecast
  2. Pre-commodity pricing volatility
  3. Technological updates analysis
  4. Location Quotients Analysis
  5. Raw Material Sourcing Strategy
  6. Competitive Analysis
  7. Product Mix Matrix
  8. Vendor Management
  9. Cost Benefit Analysis
  10. Supply chain optimization analysis
  11. Patent Analysis
  12. Carbon Footprint Analysis
  13. R & D Analysis
  14. Mergers and Acquisitions

Request customized copy of VoIP Services report

We are grateful to you for reading our report. If you wish to find more details of the report or want a customization, contact us. You can get a detailed information of the entire research here. If you have any special requirements, please let us know and we will offer you the report as you want.

Have Any Query? Ask Our Expert @

About us:

Planning to invest in market intelligence products or offerings on the web? Then marketexpertz has just the thing for you – reports from over 500 prominent publishers and updates on our collection daily to empower companies and individuals catch-up with the vital insights on industries operating across different geography, trends, share, size and growth rate. There's more to what we offer to our customers. With marketexpertz you have the choice to tap into the specialized services without any additional charges.

Contact Us:
John Watson
Head of Business Development
40 Wall St. 28th floor New York City
NY 10005 United States
Market Expertz | Web:
Direct Line: +1-800-819-3052
E-mail: [email protected]


Popular posts from this blog

SIP Phones Explained - Telecom Reseller

How to lower your monthly internet bill in 7 easy steps - Komando

“'It's an arms race': Inside the war on robocalls - Yahoo Finance” plus 2 more