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Showing posts from March, 2020

Working from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.uk

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Working from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.ukWorking from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.ukPosted: 23 Mar 2020 12:00 AM PDTThe coronavirus outbreak is spreading chaos and anxiety around the world, causing businesses and individuals to reassess in a fundamental way how they are going to keep going over the coming weeks and months. One tiny sliver of comfort is that our internet-enabled connectedness has opened up new ways of doing things, allowing parts of the workforce to operate remotely, thus helping to slow the spread of the virus as well as enabling activity to continue in a way that would not have been possible even five years ago.For those employees able to work from home, audio and video conferencing can help reduce the sense of isolation that many are feeling, providing an all-important psychological boost as well as helping them plan a…

NFON Introduces 2FA to Tackle Yealink SIP Phone Hack - UC Today

Servpac Continues Operations During COVID-19 Pandemic - Yahoo Finance

FTC Warns Nine VoIP Service Providers and Other Companies against 'Assisting and Facilitating' Illegal Coronavirus-related Telemarketing Calls - MyChesCo

FTC calls out VoIP providers over coronavirus robocalls - TechTarget

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FTC calls out VoIP providers over coronavirus robocalls - TechTargetFTC calls out VoIP providers over coronavirus robocalls - TechTargetPosted: 31 Mar 2020 01:20 PM PDT The U.S. Federal Trade Commission called out several voice over IP firms for engaging with coronavirus robocalling scams.The FTC sent letters to nine VoIP companies warning them that "assisting and facilitating" illegal telemarketing or robocalls is against the law. "FTC staff have reason to believe that one or more of your customers may be involved in such illegal telemarketing campaigns" related to the coronavirus, the FTC letters state.The VoIP companies who received the letter include: VoIPMax, SipJoin Holding Corp, iFly Communications, Third Rock Telecom, Bluetone Communications, LLC, VoIP Terminator, INC (also known as BLMarketing), J2 Web Services, INC, Voxbone US LLC and Comet Media, Inc.There are two components to "assisting and facilitating" the coronavirus robocalls, said Ian Bar…

7 Steps IT Departments Need to Take Now to Manage a Telecommuting Spike - PCMag

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7 Steps IT Departments Need to Take Now to Manage a Telecommuting Spike - PCMag7 Steps IT Departments Need to Take Now to Manage a Telecommuting Spike - PCMagPosted: 11 Mar 2020 12:03 PM PDTTo stem the spread of the coronavirus, many companies in the New York area this week have begun allowing employees to work from home; a few have even insisted on it. If your company hasn't yet made this move, know that it probably will happen, likely sooner rather than later. For IT professionals, this means a very large and sudden spike in the number of remote workers and telecommuters they'll need to manage.While most companies these days support a certain number of telecommuters, moving all workloads to that model, even temporarily, can be challenging. Below are seven steps IT pros can follow to help make this transition easier and keep their infrastructure running reliably despite a shift in user location.Take Another Look at Your Telecommuting Policy
Your existing policy was probably wr…

FCC makes STIR/SHAKEN authentication mandatory to fight robocalls - SlashGear

Servpac Continues Operations During COVID-19 Pandemic - Benzinga

Why service providers fancy Wi-Fi 6 - Light Reading

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Why service providers fancy Wi-Fi 6 - Light ReadingWhy service providers fancy Wi-Fi 6 - Light ReadingPosted: 31 Mar 2020 12:09 PM PDTWi-Fi 6 products are starting to take hold at the upper end of the retail market. But cable operators and other service providers are also gravitating to the technology with gateways and other products in anticipation of the capacity gains and new, specialized services that Wi-Fi 6 will spawn.Operators will pay more for those capabilities in the early going, but it'll be worth it, according to Charles Cheevers, chief technology officer of CPE solutions at CommScope, a top supplier of gateways, modems and other connected devices to service providers."There is a premium for [Wi-Fi 6], but the benefits outweigh the premium, we think," Cheevers said, holding that the broad expansion and adoption of Wi-Fi 6 will be "operator-led."The CommScope/Arris NVG558 is a fixed wireless access gateway with Wi-Fi 6 support for service providers. O…

Know When to Commit to Free VoIP Services - No Jitter

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Know When to Commit to Free VoIP Services - No JitterKnow When to Commit to Free VoIP Services - No JitterPosted: 30 Mar 2020 02:07 PM PDTWhen talking about enterprise voice over internet protocol (VoIP), let me start with a silly question: "what could be wrong with free?" A free car wash, free drink with your burger, free added channels to your cable plan – what's wrong with any of that? Generally speaking, nothing is wrong with it – to misquote Gordon Gekko, "Free is good."However, when talking about cloud-based enterprise voice and related services, allow me to suggest a different answer – it depends. It will depend on what your enterprise needs for communication and collaboration.I still run into a few enterprises that are happy with their 15-year-old on-prem PBX's. But right now, we are seeing the "COVID-19 effect," which is driving the urgent need for really good and really reliable (aka "enterprise-grade") communication and collab…