Working from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.uk

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Working from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.ukWorking from home, keeping connected: 17 video conferencing and collaboration tools to consider - www.computing.co.ukPosted: 23 Mar 2020 12:00 AM PDTThe coronavirus outbreak is spreading chaos and anxiety around the world, causing businesses and individuals to reassess in a fundamental way how they are going to keep going over the coming weeks and months. One tiny sliver of comfort is that our internet-enabled connectedness has opened up new ways of doing things, allowing parts of the workforce to operate remotely, thus helping to slow the spread of the virus as well as enabling activity to continue in a way that would not have been possible even five years ago.For those employees able to work from home, audio and video conferencing can help reduce the sense of isolation that many are feeling, providing an all-important psychological boost as well as helping them plan a…

Telinta Enables ITSPs to Meet the Need for Work-from-Home VoIP Services - Telecom Reseller

Telinta Enables ITSPs to Meet the Need for Work-from-Home VoIP Services - Telecom Reseller


Telinta Enables ITSPs to Meet the Need for Work-from-Home VoIP Services - Telecom Reseller

Posted: 08 Apr 2020 12:17 AM PDT

  • Suite of cloud-based solutions enables ITSPs to meet the needs of business customers whether in the office, working from home, or on the road.
  • Includes Telinta's award winning "Virtual Office" solution.

Springfield, NJ (April 8, 2020) Telinta, a global leader in white label cloud-based Switching and Billing solutions for VoIP service providers, today announced an impressive suite of solutions to serve the growing global need for Work-at-Home employees.  With Telinta, Internet Telephony Service Providers (ITSPs) can offer the flexibility their business customers demand, whether in the office, working from home, or on the road.

At the center of Telinta's Work from Home capabilities is its award-winning Virtual Office solution.  Virtual Office puts an impressive array of communications capabilities at the user's fingertips, enabling them to conduct important business processes wherever and whenever they need, even if unexpected conditions arise.

With Virtual Office, an ITSP's business customers can easily customize their own VoIP solution via a series of brandable self-serve web portals.  Users can quickly route or re-route calls anywhere they need, without needing IP phones and without needing installer visits.  Virtual Office is integrated with Telinta's brandable Mobile Softphone app, enabling both voice and video calling, plus messaging.

With this cloud-based solution, users can sign up online, select their own phone numbers, add toll-free numbers, set up PBX extensions, configure auto-attendants, voicemail, and music on hold.  Users can send and receive faxes, and host conference calls.  Telinta's real-time Billing helps ITSPs offer convenient payment options such as credit/debits cards and PayPal, subscription plans, promotions and volume discounts, and brandable invoices automatically emailed to users as a PDF.

Telinta's Work-from-Home solution includes:

  • Fast, easy re-routing of Hosted PBX extensions via end user web portals
  • Feature-rich Audio-Conferencing
  • Self-Care Portals for end users and resellers
  • Class 5 features for Business and Residential VoIP
  • Brandable Mobile Softphone app for Voice and Video calling, Peer-to-Peer Messaging and SMS
  • Brandable Desktop Softphone for Window and Mac
  • WebRTC for VoIP calling via web browsers
  • One-on-One video calling
  • Solutions for both IP and Analog phones, without installer visits

Using Telinta's hosted Softswitch and Billing platform, ITSPs and their resellers can offer VoIP calling from virtually any compatible device:  IP and Analog phones, mobile phones, video-capable IP devices, Windows and Mac computers.  Telinta's cloud-based TeliCoreTM platform is a carrier-grade Class 4 and Class 5 softswitch integrating switching, billing and customer management to offer world-class solutions for VoIP service providers.  Telinta leads the industry in providing its customers with comprehensive training and 24×7 live technical support.

Telinta can configure a cloud-based Environment on its TeliCore platform for use by ITSPs in as little as three days.

"Businesses all over the globe are demanding the flexibility to enable employees to work from home when needed," said Alex Ferdman, CEO of Telinta.  "Our brandable cloud-based solutions provide ITSPs with the capabilities they need to meet this growing need, without deploying any hardware or software."

Telinta's Virtual Office solution earned the prestigious "Best of Show" Award at ITEXPO, a leading Internet Telephony event attended by over 6,000 entrepreneurs and executives from around the world.

Please visit us at www.telinta.com for more information.

Service Fusion Offers Free VoIP Service Until May To Support Customers' Remote Work Needs - Yahoo Finance

Posted: 24 Mar 2020 12:00 AM PDT

DALLAS, March 24, 2020 /PRNewswire/ -- Service Fusion, a leading field service management software provider serving small and mid-sized field service companies, announced today that they will make ServiceCall.ai, their VoIP phone solution, available for free until May for new subscribers to the solution. Service Fusion is extending this offer in response to COVID-19 and the need for service contractors' office staff to work remotely more frequently.

Built specifically for service contractors, ServiceCall.ai can be deployed quickly and offers features such as instant phone numbers, call source tracking, call transcriptions, call queues, custom call routing rules, screen pops, and text-or-call capabilities. Any new subscriber to ServiceCall.ai, whether a new or existing Service Fusion customer, will be able to use the solution at no charge for up to two users and two lines. After the month of April, customers will have the opportunity to continue at the standard rate or discontinue the service at no cost.

About Service Fusion

Founded in late 2014, Service Fusion serves over 3,500 customers in over 20 residential and commercial service verticals. The company's award-winning field service management solution combines lightning-fast work order entry, intelligent scheduling and dispatching, instant invoicing, integrated payments, and advanced reporting with real-time communication via field worker mobile applications.

View original content to download multimedia:http://www.prnewswire.com/news-releases/service-fusion-offers-free-voip-service-until-may-to-support-customers-remote-work-needs-301028977.html

SOURCE Service Fusion

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