Route PBX calls to Microsoft Teams PSTN Audio Conferencing on net... - Tom Talks Blog

Route PBX calls to Microsoft Teams PSTN Audio Conferencing on net... - Tom Talks Blog


Route PBX calls to Microsoft Teams PSTN Audio Conferencing on net... - Tom Talks Blog

Posted: 21 Sep 2020 02:56 PM PDT

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Back in the day, one of the big ROI's for Skype for Business server was bringing PSTN Audio Conferencing "in house" or "on network". Meaning you didn't need to pay for the external provider or for the phone bill to ring the provider from the PBX.

I did whole Skype for Business server projected that ROI'd in under a year based on just the cost of paying for external PSTN conferencing providers and the phone bill to ring them. Even if you only used Skype for Business for meetings and not full enterprise voice, we could still have your Cisco or Avaya or A Another PBX PSTN dial into the Skype for Business meeting for free via a gateway/session border controller.

Fast forward to Teams and your PSTN conferencing is provided by Microsoft, so there is a cost to pay for the provider over SfB server. It can be a flat rate per user or pay per minute. In 2020 VoIP is much more prevalent, so if you primarily use Teams you probably click to join, leading to fewer PSTN costs, but what if you are still heavily using a PBX and need to pay a phone bill to PSTN dial into those conferences.

Now, in preview, On-network Conferencing allows organizations to send inbound and outbound PSTN Audio Conferencing calls to Microsoft dial-in numbers through Direct Routing. Meaning that when the PBX user dials the PSTN Audio conferencing number it goes through the SBC on net and doesn't incur a per-minute bill from the PSTN carrier for the call.

This capability does not allow PSTN Audio Conferencing with third-party dial-in numbers or providers. You must still use and dial the Microsoft provided numbers, you just configure the PBX to route them via a session border controller.

You can check out the documentation for how to configure this here.

Luca Vitali has also posted a good overview on his blog here.

Peerless Network Introduces Direct Routing for Microsoft Teams to Its Robust Slate of Collaboration Tools - Telecom Reseller

Posted: 09 Sep 2020 12:00 AM PDT

Company Delivers Expanded Work-from-Anywhere Enterprise Cloud Communications

CHICAGO, IL – September 9, 2020 – Peerless Network, a leading-edge provider of telecommunications services and a global disruptor in the telecom industry, delivering the highest quality voice solutions for VoIP and enterprise customers worldwide, announces today it now offers Direct Routing for Microsoft Teams to enable global organizations to deliver and scale work-from-anywhere communications.

Peerless Direct Routing for Microsoft Teams provides a more reliable, cost-effective business voice alternative. Customers can connect their Session Initiation Protocol (SIP) trunks to Microsoft Teams, which turns MS Teams into an office phone system with PBX integration capabilities.

Peerless Direct Routing for Microsoft Teams extends Peerless Network's vast portfolio of high-quality voice products, services and platforms that deliver work-from-anywhere, business communication solutions. Customers can make and receive business calls, engage in conference calls, transfer calls, and use voicemail within MS Teams.

"Peerless Network makes it easy for our customers to use MS Teams," said Rick Knight, Executive Vice President of Sales and Marketing at Peerless Network. "Peerless Direct Routing for Microsoft Teams provides our customers with the resources, technology, and support they need to scale their business simply and affordably as they leverage a MS environment."

To learn more about Peerless Direct Routing for Microsoft Teams and other Peerless products and services, please contact [email protected]. 

About Peerless Network
Peerless Network is a leading-edge provider of telecommunications services that delivers the highest quality voice solutions for VoIP and enterprise customers worldwide. As a disruptor in the telecom industry, Peerless Network is a reliable network that scales efficiencies, lowers customer costs, increases quality and automates telecom workflows with ease of implementation via our portfolio of cutting-edge products and services. Our automated platforms, the Cloud PBX, the Peerless Portal and ANImate, allow customers to easily provision SIP trunking channels, telephone numbers, local and domestic/international long-distance and toll-free services from one advanced system. Peerless is dedicated to driving innovation and bringing value to customers by expanding our suite of products, services and markets we serve. Peerless Network is headquartered in Chicago, IL. For more information, visit www.peerlessnetwork.com.

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