Very basic questions about audio quality on domestic VOIP :: Voice over IP (VoIP) Forum :: think broadband - thinkbroadband.com

Very basic questions about audio quality on domestic VOIP :: Voice over IP (VoIP) Forum :: think broadband - thinkbroadband.com


Very basic questions about audio quality on domestic VOIP :: Voice over IP (VoIP) Forum :: think broadband - thinkbroadband.com

Posted: 24 Jun 2021 03:36 PM PDT

Hi,

I'm new to the forums and am trying to get some help for my hard-of-hearing father.

He struggles with auditory processing disorder (APD) meaning that he has difficulty identifying words in speech if there's a lot of noise in the signal. By contrast, conventional hearing loss is primarily an amplitude issue - hearing aids just make everything louder.

For this reason he finds following conversation on a Skype-to-Skype call or Facebook Messenger call much easier to follow than a landline phonecall, as the audio quality is much better. He is hoping that replacing his domestic landline with a VOIP service would provide the same benefit. His domestic broadband is currently provided by Virgin Media (I know about the issues with SIP ALG)

Would a VoIP service such as Sipgate provide a better audio quality?

Would it only apply to VOIP-to-VOIP calls, or would VOIP-to-Landline and VOIP-to-mobile calls also be of improved quality?

Do VOIP providers vary in the bitrate of their services?

Any help with this would be much appreciated! I've tried googling this, but haven't managed to find concrete information.

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